Polina Shutikhina
Tallinn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. Ready to help team achieve company goals. Open-minded and ready for new challenges!
Overview
5
5
years of professional experience
Work History
Game Presenter
Studioworks OÜ
11.2023 - 05.2024
- Developed strong relationships with casino staff to facilitate efficient coordination between departments during events or promotions involving the gaming area.
- Continuously improved presentation skills by incorporating feedback from supervisors, peers, and players to deliver an exceptional gaming experience.
- Maximized audience engagement through interactive elements such as quizzes, polls, or contests during live broadcasts.
Waitress
Amber Museum OÜ
11.2022 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Receptionist
Center Hotell
11.2022 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Assistant
DEMETER
05.2019 - 06.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor Of Administrative Studies - Language Interpretation And Translation
Kyiv National Linguistic University
01.2025
Skills
- Quick Thinking
- Strong improvisation
- Confident Public Speaking
- Effective Time Management
- Audience Engagement
- Exceptional communication
Languages
Ukrainian
Native Speaker
English
Advanced (C1)
Estonian
Beginner
A1
Russian
Proficient
C2
Timeline
Game Presenter
Studioworks OÜ
11.2023 - 05.2024
Waitress
Amber Museum OÜ
11.2022 - 02.2024
Receptionist
Center Hotell
11.2022 - 02.2023
Sales Assistant
DEMETER
05.2019 - 06.2021
Bachelor Of Administrative Studies - Language Interpretation And Translation
Kyiv National Linguistic University
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