Seasoned professional offering many years' experience in field Gifted communicator, presenter and negotiator with diplomatic and personable nature. Strong relationship-building, organizational, and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Manager
Cat House night club
Tallinn
09.2016 - 05.2024
Monitored physical access to the premises,
Developed and enforced security policies, procedures
Conducted regular staff training on security policies and procedures.
Audited existing security systems for potential vulnerabilities and implemented corrective measures as necessary.
Implemented an incident response process to ensure timely resolution of security issues.
Recommended changes in processes and procedures related to risk management.
Restaurant Manager
White Monk Pub
Tallinn
03.2023 - 09.2023
Ensured compliance with all food safety regulations and sanitation standards.
Supervised and trained staff in customer service, food handling, and safety protocols.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Performed regular maintenance checks on equipment to ensure proper functioning.
Ordered supplies from vendors as needed while staying within budget guidelines.
Adhered to all health department regulations regarding food storage and preparation.
Inspected dining room area regularly for cleanliness and adherence to safety standards.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Optimized profits by controlling food, beverage and labor costs.
Education
High School Diploma -
Tallinn Pedagogical University
Tallinn
06-1993
Skills
Security screening
Daily status reports
Incident Reports
Safety and security procedures
Staff assessments
CCTV experience
Security team leadership
Schedule oversight
Languages
Russian
First Language
English
Intermediate (B1)
B1
Estonian
Intermediate (B1)
B1
Finnish
Beginner
A1
Certification
security guard certificate
Timeline
Restaurant Manager
White Monk Pub
03.2023 - 09.2023
Security Manager
Cat House night club
09.2016 - 05.2024
security guard certificate
High School Diploma -
Tallinn Pedagogical University
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