Alma Saat

At OÜ Heidenline I was able to try out many different fields and learned a lot of new things. For the first time in my life, I tested out my creative side with marketing and created a new website for the company, sent newsletters, and wrote blog posts.

In addition, I implemented the web-shop and the motorhome sales program, which facilitated the sales significantly. Also, I mediated Erply's development needs and prepared operational manuals. Since the company was small, I could also participate in sales and back-office work.

At Nortal, I was part of an IT project which created a new revenue accounting system for the Botswana Tax and Customs Board. My tasks included:

• writing training manuals for the system,
• writing user manuals for the system,
• creating video manuals for the system,
• testing the system,
• participating in UAT's,
• conducting trainings for the officers of Botswana Unified Revenue Service.

I was situated in Botswana most of this time, but occasionally did my preparations for trainings remotely, in Estonia.

I worked at Estonian Tax and Customs Board at a time of very exciting changes, where the merger of two institutions had just taken place and Estonia became a member of the EU. In this regard, institutions and information systems developed very quickly and many changes took place at that time.

I worked in the accounting department of the Revenue Department, and the biggest achievement of our unit was the development and implementation of a new tax accounting system (accounting core) in 2009. I was a team member of this important project from the business side and participated in most of the project-related meetings and decision-making. I was part of the project team at the Estonian Tax and Customs Board.

My main responsibilities were:

• participating in business analysis meetings of the new tax accounting system with our IT partner Icefire to ensure all aspects were covered and considered thoroughly and give my input,
• evaluating the prototype and produced documentation for implementation to give fast feedback to minimise the amount of later discrepancies,
• organizing the test sessions for acceptance testing and participating in testing to ensure all aspects were properly implemented and tested before go-live with the new system,
• participating in the workgroups to put together the necessary law amendments and ensure that the system is legally feasible,
• writing user manuals, organizing and conducting trainings to enhance the knowledge to all the employees of the Estonian Tax and Customs Board,
• doing presentations for delegations from other countries' tax entities to share the good practices further.

In 2010, I also participated in the project for the transition of the accounting system to the Euro currency, which went very smoothly for us thanks to good preparation. I again was responsible for:

• requirements gathering,
• amendments in law,
• testing management,
• updating user manuals.

Until 2015, I participated in several smaller accounting system development projects. In addition to participating in development projects, I was responsible for the correct organization of customs duty collection in Estonia. For this purpose, I cooperated with the departments that dealt with the processes related to customs duty collection and I also participated in the European Commission's meetings on customs duties held in Brussels and in projects related to various topics.

In 2010-2011, I was appointed by Estonian Tax and Customs Board as the internal auditor of the European Organization of Tax Administrations (IOTA) together with Mr Harrij van Lankveld from Netherlands. During this time, we conducted an operational audit of this organization and made some suggestions to improve the work processes of the organization.

Office manager - accountant in a medium size construction company. I was responsible for correspondence, price offers, and accounting.

• Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
• Reviewed invoices for accuracy and completeness prior to payment processing.
• Prepared tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
• Reported on financial results including balance sheets, income statements, cash flow statements.
• Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.

SOT Finnish Software Engineering was a small IT company developing a Linux-based open-source software package. I was an office manager and responsible for some accounting functions.

Office manager for a medium-sized construction company.

• Maintained filing system for records, correspondence and other documents.
• Assisted with accounts receivable activities such as invoicing, collections, and deposits.