Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anastassia Javorskaja

Tallinn

Summary

Extensive experience in the service field. I know how to respond to the client's expectations and demands.

Overview

5
5
years of professional experience
12
12
years of post-secondary education

Work History

Jewelry Seller

Fashion Investment Group
03.2023 - Current
  • Presentation of products to customers (characteristics, properties, trends in the world of jewelry) and assistance in choosing products.
  • Daily display of products.
  • Quality customer service.

Waitress

Foodwise OÜ
09.2022 - 02.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Created work schedules
  • Ordered and received goods

Administrator

Eldred Tervisekliinik
05.2022 - 08.2022
  • Greeted clients and scheduled patient appointments based on availability.
  • Overseeing the day-to-day functioning of a healthcare setting.
  • Processed clients' personal data.
  • Developed billing and collected policies for patient accounts.
  • Workied closely with medical staff to plan, direct and coordinate the delivery of quality health services.

Data Entry Clerk

Eldred OÜ
05.2021 - 02.2022
  • Answered phone calls and emails (questions related to Covid-19 vaccination and testing).
  • Worked on the Tallink ship, entered people's data into the HEDA system.
  • Prepared and issued certificates for Covid-19 antigen tests.

Waitress

Pollo OÜ
09.2019 - 03.2021
  • Greeted new customers and took food and drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Served food and drinks
  • Ordered and received goods

Bartender/Waitress

Teras Longue/Old Town
06.2019 - 08.2019
  • Made alcoholic, hot and cold drinks.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Customer service (examining the menu, consulting, accepting orders).

Waitress

MySushi
05.2018 - 08.2018
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers and took food and drink orders.
  • Used cash registers and credit card machines to cash out customers.

Education

Philologist of The Russian Language

Tallinn University
Estonia

High School Diploma -

Jõhvi Gümnaasium
Estonia
09.2016 - 06.2019

Kiviõli Vene Kool
Estonia
01.2007 - 06.2016

Skills

  • Excellent customer service experience
  • Teamwork skills
  • Fast learning ability
  • Ability to show tact and tolerance
  • Patience and flexibility skills
  • Organization and planning of working time

Languages

Russian
Native language
Estonian
Upper intermediate
B2
English
Upper intermediate
B2
Korean
Elementary
A2

Timeline

Jewelry Seller

Fashion Investment Group
03.2023 - Current

Waitress

Foodwise OÜ
09.2022 - 02.2023

Administrator

Eldred Tervisekliinik
05.2022 - 08.2022

Data Entry Clerk

Eldred OÜ
05.2021 - 02.2022

Waitress

Pollo OÜ
09.2019 - 03.2021

Bartender/Waitress

Teras Longue/Old Town
06.2019 - 08.2019

Waitress

MySushi
05.2018 - 08.2018

High School Diploma -

Jõhvi Gümnaasium
09.2016 - 06.2019

Kiviõli Vene Kool
01.2007 - 06.2016

Philologist of The Russian Language

Tallinn University

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Anastassia Javorskaja