Anna Kivioja
Tartu
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
QA Engineer
Playtech Estonia OÜ
06.2023 - Current
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
- Conducted thorough manual and automated tests to identify software bugs, improving overall software reliability.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Sales Agent
Rhino Sales OÜ
06.2022 - 09.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Negotiated prices, terms of sales and service agreements.
Education
Bachelor of Science - Theology And Religious Studies, Psychology
University of Tartu
Tartu06.2026
Skills
- Manual Testing
- Test Planning
- Regression Testing
- Integration Testing
- Test case design
- Defect tracking
- Critical Thinking
- Configuration and Troubleshooting
- Relationship Building
- Scenarios and Use Cases
- Automation scripting
- Manual test case preparation
Certification
- PwC Business Experience Challenge
- Imago: Safe Communication and Relationship building
- Family Therapy
- Abacus College/Oxford Language Centre: summer program
Languages
Estonian
Native language
English
Advanced
C1
Timeline
QA Engineer
Playtech Estonia OÜ
06.2023 - Current
Sales Agent
Rhino Sales OÜ
06.2022 - 09.2022
Bachelor of Science - Theology And Religious Studies, Psychology
University of Tartu
- PwC Business Experience Challenge
- Imago: Safe Communication and Relationship building
- Family Therapy
- Abacus College/Oxford Language Centre: summer program
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