Anna Parfjonova
Summary
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
Achievements include centralizing recruitment operations, improving applicant tracking and reducing processing times. Complex problem-solver with a superior work ethic and excellent organizational abilities.
Overview
4
4
years of professional experience
Work History
Training and Development Manager
Veriff
02.2023 - 09.2023
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Directed training programs and development paths for managers and supervisors.
Recruitment Project Lead
Veriff
04.2022 - 02.2023
- Identified and sourced qualified candidates for open positions to meet organizational needs.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed recruitment team and trained and mentored new advisors.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Designed, developed and implemented successful recruitment process to fill more than 30 vacancies each year.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Team Leader
Veriff
04.2019 - 04.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Identified plans and resources required to meet project goals and objectives.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Education
Bachelor of Arts - Hospitality Management
University Collage Birmingham
Birmingham, UK 02.2014
Skills
- Course Development
- Business Administration
- Change Management
- Manager Coaching and Training
- Project Management
- Team Development Strategies
- Talent Acquisition Strategies
- Critical Thinking
- HR Policies
- Problem Resolution
- Conflict Management
- Business Development
Languages
Russian
Native language
English
Proficient
C2
Estonian
Intermediate
B1
Spanish
Elementary
A2
Timeline
Training and Development Manager
Veriff
02.2023 - 09.2023
Recruitment Project Lead
Veriff
04.2022 - 02.2023
Team Leader
Veriff
04.2019 - 04.2022
Bachelor of Arts - Hospitality Management
University Collage Birmingham
Similar Profiles
Dana McDuffyDana McDuffy
Operations Manager/Training and Development Manager at Atrium Healthcare CMC MainOperations Manager/Training and Development Manager at Atrium Healthcare CMC Main
Shavawn BlakeneyShavawn Blakeney
Training and Development Manager at MDVIPTraining and Development Manager at MDVIP
NIDHIN MATHEWNIDHIN MATHEW
Training and Development manager at dr-CAFE COFFEETraining and Development manager at dr-CAFE COFFEE