Artemi Issajev
IT Specialist
Tallinn
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Experienced with IT infrastructure and support. Utilizes advanced troubleshooting skills to resolve technical issues promptly. Knowledge of network security protocols and systems management best practices.
Overview
4
4
years of professional experience
Work History
Technical Support and Volunteering (2022 – 2023)
None
Tallinn, Tallinn
06.2023 - 01.2024
- Assisted friends and family with hardware and software setup.
- Provided support on internet security and data protection issues.
- Completed courses on basic cybersecurity and technical support.
- Self-motivated, with a strong sense of personal responsibility.
Freelance IT Specialist / Self-Employed
02.2020 - 03.2021
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Optimized network performance through regular monitoring and maintenance.
Education
Culinary Arts
Tallinna Teenindus Kool
Tallinn08-2016
Tartu Jogentaga Kool
Tartu 04.2001 -
Skills
Application installations
Technical reporting
IT troubleshooting
Technical issue analysis
System upgrades
IT diagnostics
IT documentation
Timeline
Technical Support and Volunteering (2022 – 2023)
None
06.2023 - 01.2024
Freelance IT Specialist / Self-Employed
02.2020 - 03.2021
Tartu Jogentaga Kool
04.2001 -
Culinary Arts
Tallinna Teenindus Kool
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