Helen Elmelo
Queensland
Summary
Results-focused, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
5
5
years of professional experience
Work History
Cosmetologist
self-employed
10.2018 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Offered different beauty services.
Education
High School Diploma -
Tallinna Vanalinna Täiskasvanute Gümnaasium
Tallinn, Estonia 06.2023
No Degree - Beauty Services
Estonian Beauty Service Private School
Tallinn, Estonia06.2018
Skills
- Administrative Procedures
- Great team player
- Gel Nail Application Mastery
- Fast learner
- Creative
- High stress tolerance
Hobbies
Hobbies include working out, exploring different countries and cultures, painting.
Languages
Estonian
Native language
English
Upper intermediate
B2
Timeline
Cosmetologist
self-employed
10.2018 - Current
High School Diploma -
Tallinna Vanalinna Täiskasvanute Gümnaasium
No Degree - Beauty Services
Estonian Beauty Service Private School
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