Benita Ott

The store I'm the manager of is the flagship store of the company so I had the opportunity to be there from the get-go, put together my own team, train them, improve the service quality. I also put together schedules, run team-meetings, give weekly feedback, organize team events.

All things running a store: onboarding new employees and off-boarding the ones leaving, giving weekly/monthly feedback to the team about store results and each team-member's personal sales results, running team meetings, putting together schedules, participating in meetings with the office and other store managers. At the same time I was also doing active sales at the store.

Active sales of clothes, accessories etc.

Selling fireworks, finding new loyal customers, building customer relationships.

Selling fireworks, finding new customers, building customer relationships.