Blessing Matthew
Tallinn
Summary
Knowledgeable and tech-savvy postal worker with mechanical skills. Trained to operate, maintain and repair high-volume sorting equipment. Well-versed in mail routing and computerized tracking.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Jumia Group
10.2019 - 02.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Processed transactions accurately while maintaining a high level of customer service.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Intern
Chime Technologies
07.2018 - 05.2019
- Improved efficiency of computer systems through regular maintenance, updates, and optimization.
- Conducted comprehensive hardware assessments to recommend upgrades and enhance overall performance.
- Collaborated with IT team members to provide seamless integration between software applications and hardware components.
- Assisted in the successful completion of large-scale projects by providing expert hardware installation services.
- Provided exceptional customer service through clear communication of technical issues, repair timelines, and expected outcomes.
Secretary
Multipro Consumers Products
09.2015 - 02.2017
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Education
Bachelor of Science - Computer Science
Ambrose Alli University
Nigeria12.2022
Skills
- Visual Merchandising
- Performance Evaluation
- Shipping Procedures
- Quality Control
- Postal Regulations
- Hazardous Materials Handling
- Record Keeping
- Processing Payments
Timeline
Sales Assistant
Jumia Group
10.2019 - 02.2023
Intern
Chime Technologies
07.2018 - 05.2019
Secretary
Multipro Consumers Products
09.2015 - 02.2017
Bachelor of Science - Computer Science
Ambrose Alli University
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