MMA, Box
Daniil Radtsenkov
Waiter
Helsinki,18
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
14
14
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Freelancer
TikTok
Helsinki, FI
1 2021 - Current
- Evaluated and selected scenes for pacing, entertainment value, and continuity, trim shots and edit content.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
Waiter
Nabi Korean BBQ
Helsinki, FI
10.2022 - 04.2024
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maximized performance by monitoring daily activities and mentoring team members.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waiter
Döner Harju
Helsinki, FI
09.2022 - 10.2022
- Customer service
- Sale of goods
- Work with cash desk
Waiter
Fat Pete's grill&beer
Helsinki, FI
11.2021 - 08.2022
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
Construction Worker
Oy Finland
Helsinki, FI
10.2021 - 11.2021
- Construction / Real Estate
Tender
Premier Restaurants Eesti OÜ / McDonald's Estonia
08.2020 - 06.2021
- Catering
- Costumer service
Education
Associate of Applied Science - International business management
HAMK Häme University of Applied Sciences
Valkeakoski, Finland 09.2021 - Current
High School Diploma -
Tallinna Linnamäe Vene Lütseum
Tallinn, Estonia 04.2019 - 04.2021
High School Diploma -
Karjamaa Põhikool
Tallinn, Estonia 04.2009 - 04.2018
Skills
Guest relations management
Staff education and training
Accurate money handling
Video Editing
Social media content campaigns
Certification
Hygiene passport
Interests
Economics, stocks
Timeline
Hygiene passport
01-2023
Waiter
Nabi Korean BBQ
10.2022 - 04.2024
Waiter
Döner Harju
09.2022 - 10.2022
Waiter
Fat Pete's grill&beer
11.2021 - 08.2022
Construction Worker
Oy Finland
10.2021 - 11.2021
Associate of Applied Science - International business management
HAMK Häme University of Applied Sciences
09.2021 - Current
Tender
Premier Restaurants Eesti OÜ / McDonald's Estonia
08.2020 - 06.2021
High School Diploma -
Tallinna Linnamäe Vene Lütseum
04.2019 - 04.2021
High School Diploma -
Karjamaa Põhikool
04.2009 - 04.2018
Freelancer
TikTok
1 2021 - Current