Java
Doris Lepmets
IT Analyst
Tallinn
Summary
As a final-year Business Information Technology student, I bring enthusiasm and open-mindedness to every project. With almost two years of experience as an IT Business Analyst, I have developed a keen ability to navigate complex business needs and technology solutions effectively. I deeply value trust, clear communication, and positivity in my professional engagements.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
IT Analyst
Helmes AS
10.2023 - 03.2024
- Collaborated with cross-functional team to ensure timely project delivery and client satisfaction.
- Enhanced interfaces to promote better functionality for users.
- Offered input for complex documents to support client-ready final versions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Scrum Master
Swedbank AS
03.2023 - 10.2023
- Collaborated with product owner, team members, release train engineers and other scrum masters to define solutions and drive progress.
- Managed product backlog and supported Scrum framework for biweekly sprint releases.
- Led sprint reviews and PI planning meetings to promote full team engagement.
- Tested functional and compatibility of new development updates in comparison to existing applications.
Junior Business Analyst
Swedbank AS
04.2022 - 03.2023
- Conducted interviews with business stakeholders to collect information on business processes and user requirements.
- Kept business documentation up to date.
- Advised developers on problems with databases, performance and other issues.
Daily Banking Junior Specialist
Swedbank AS
04.2021 - 04.2022
- Interpreted clients' needs and introduced services to fit specific requirements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Acquired a skill of a good client communication via letter correspondence in Estonian and English.
Sales Intern
Omniva
06.2020 - 08.2020
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Managed customer expectations and helped navigate sales processes.
Education
Bachelor of Science - Business Information Technology
Tallinn University of Technology
Tallinn, Estonia 09.2020 - 06.2024
Bachelor of Science - Aeronautical Engineering
Estonian Aviation Academy
Tartu, Estonia 09.2019 - 2020.06
Skills
Project Management
Affiliations
- Student council of the School of IT - member
- Board of European Students of Technology - member and International Involvement Coordinator
- Engineering competition "Enginaator 2021"- Marketing Manager
- Career event Võti Tulevikku - Team Assistant
Software
SQL
C#
Confluence
Jira
Figma
Canva
Adobe Illustrator
Microsoft Office
Microsoft Excel
UML
BPMN
Timeline
IT Analyst
Helmes AS
10.2023 - 03.2024
Scrum Master
Swedbank AS
03.2023 - 10.2023
Junior Business Analyst
Swedbank AS
04.2022 - 03.2023
Daily Banking Junior Specialist
Swedbank AS
04.2021 - 04.2022
Bachelor of Science - Business Information Technology
Tallinn University of Technology
09.2020 - 06.2024
Sales Intern
Omniva
06.2020 - 08.2020
Bachelor of Science - Aeronautical Engineering
Estonian Aviation Academy
09.2019 - 2020.06
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