Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
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Elen Piho

Elen Piho

Tallinn

Summary

Results-driven finance professional with a strong background in accounts receivable, billing, and credit control. Proven track record of streamlining payment processes, resolving discrepancies, and maintaining accurate financial records. Recognized for reliability, adaptability, and a collaborative approach that drives team success and operational efficiency. Skilled in financial analysis, effective communication, and problem-solving to support evolving business needs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Accounts Receivable Specialist

Fujitsu Estonia OÜ
09.2022 - Current
  • Monitor aging and pursue collection of funds.
  • Develop and maintain positive relationships with clients to maximize collections.
  • Reconcile accounts receivable ledger to verify payments and resolve variances.
  • Prepared financial statements to provide results of operations, financial position and cash flow.
  • Compile budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.

Billing Specialist

Fujitsu Estonia OÜ
08.2019 - 08.2022
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked with multiple departments to check proper billing information.

Payroll Analyst

Aditro Estonia OÜ
12.2010 - 06.2017
  • Provided customer service to employees regarding payroll inquiries and issues, resolved payroll discrepancies quickly and successfully.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.

Customer Service Representative

H1 Communication Estonia OÜ
01.2006 - 10.2010
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Masters Degree - Technology of Wood, Plastics And Textiles

Tallinn University of Technology
06-2026

Diploma - Resource Management of Clothing And Textile

University of Applied Sciences
06.2008

High School Diploma -

Kuresaare Gümnaasium
06-1999

Skills

  • Microsoft Excel, Word, Powerpoint
  • Independent and Attention to detail
  • Accurate payment posting
  • Aging reports analysis
  • Account reconciliation
  • Month-end closing procedures
  • Process improvements
  • Credit management
  • Audit procedures
  • Proactive and Self-motivated

Certification


  • April 2016 Stress Management Development, Center Avitus
  • June 2022 English language B2, Multilingua keelekool
  • March 2023 Amazon training, Amazonikool
  • June 2024 English language C1, Multilingua keelekool
  • January 2025 CEO Excel training Pivot tables & Charts, Fujitsu Training
  • May 2025 Basics of Accounting, Fujitsu Training

Languages

Estonian
Bilingual or Proficient (C2)
English
Advanced (C1)
Swedish
Upper intermediate (B2)
German
Elementary (A2)
Russian
Beginner (A1)

Hobbies

Traveling, enjoying good food, going to the theater, having movie nights, going for walks outdoors, and cycling.

Timeline

Accounts Receivable Specialist

Fujitsu Estonia OÜ
09.2022 - Current

Billing Specialist

Fujitsu Estonia OÜ
08.2019 - 08.2022

Payroll Analyst

Aditro Estonia OÜ
12.2010 - 06.2017

Customer Service Representative

H1 Communication Estonia OÜ
01.2006 - 10.2010

Masters Degree - Technology of Wood, Plastics And Textiles

Tallinn University of Technology

Diploma - Resource Management of Clothing And Textile

University of Applied Sciences

High School Diploma -

Kuresaare Gümnaasium

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Elen Piho