Elena Nevzorova
Tallinn
Summary
Dedicated Specialist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Back Office Specialist
Nordea Finance Estonia AS/Luminor Liising AS
05.2017 - Current
- Improved Back Office efficiency by streamlining workflow processes and implementing new software tools.
- Enhanced data accuracy through meticulous record keeping and regular audits of financial transactions.
- Reduced processing errors with thorough attention to detail and adherence to established protocols.
- Supported company growth by effectively managing an expanding workload while maintaining a high level of quality in all tasks.
- Collaborated with other departments to improve interdepartmental communication and overall efficiency.
- Assisted in training new hires, sharing knowledge and best practices for successful integration into the team.
- Collaborated with various departments to complete assigned tasks.
- Managed daily data entry and kept clerical information accurate and up-to-date.
KYC Junior Specialist
Nordea Bank AB Eesti Filiaal
09.2016 - 03.2017
- Enhanced team productivity by streamlining processes and implementing efficient workflow strategies.
- Developed comprehensive project plans for successful execution and timely completion of multiple initiatives.
- Resolved complex issues in a professional manner, ensuring customer satisfaction and maintaining company reputation.
- Collaborated with cross-functional teams to achieve project goals and improve overall efficiency within the organization.
Teller
AS Citadele Banka Eesti Filiaal
07.2016 - 09.2016
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Higher - Major in Int.Economics & Entrepreneurship, BM
Tallinn College of TUT
Tallinn, EstoniaSecondary Education -
Tallinn Mahtra Gymnasium
Tallinn, Estonia06.2007
Skills
- Data Entry Expertise
- Document Management
- Report Generation
- Invoice Processing
- Data Analysis
- Decision Making
- Task Prioritization
- Quality Assurance
- Attention to Detail
- Time Management
Languages
Estonian
Advanced (C1)
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
German
Beginner (A1)
French
Beginner (A1)
Timeline
Back Office Specialist
Nordea Finance Estonia AS/Luminor Liising AS
05.2017 - Current
KYC Junior Specialist
Nordea Bank AB Eesti Filiaal
09.2016 - 03.2017
Teller
AS Citadele Banka Eesti Filiaal
07.2016 - 09.2016
Higher - Major in Int.Economics & Entrepreneurship, BM
Tallinn College of TUT
Secondary Education -
Tallinn Mahtra Gymnasium
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