Eleonora Reimann

• Assumed full ownership of projects from scoping to implementation, assessing impact and problem size.
• Identified and prioritized key manual workload drivers within Payment Operations for designated domain.
• Translated customer needs into operational processes, utilizing data-driven analysis for insights.
• Initiated and prioritized projects based on team and customer requirements, driving innovation in processes.
• Collaborated with stakeholders to operationalize new products or enhancements while resolving complex incidents.
• Developed efficient operational processes that minimized manual workloads with minimal guidance.
• Coordinated with risk teams to assess, mitigate, and manage risks related to Payment Operations.
• Established relevant KPIs and SLAs for new products, monitoring performance and addressing breaches.

• Provided expertise on Swift products to support product and operations consulting.
• Challenged product teams to enhance automation for Swift-related projects.
• Supported regional operations teams in implementing process improvements.
• Advised on launches and challenges requiring operational knowledge of SWIFT.

• Assisted Product Managers and Regional Payments Operations in scoping new integrations and features.
• Challenged product teams to elevate automation levels in processes.
• Supported Regional Operations teams in implementing process improvements.

• Executed currency trades while ensuring FX and liquidity management objectives were met.
• Managed FX risk to mitigate potential financial exposures.
• Cultivated strong relationships with internal stakeholders and banking partners for effective collaboration.
• Conducted liquidity planning and forecasting to optimize cash flow.

Consulted on development and sales of Trade Finance and Cash Management product portfolios for corporate clients.

• Managed Trade Finance offerings, including letters of credit, guarantees, and supply-chain financing solutions.
• Enhanced customer cash flow and working capital through effective risk mitigation strategies.
• Developed Cash Management products, such as cash pooling and global payment solutions.
• Provided standardized credit facilities and transaction reporting services to improve operational efficiency.
• Focused on addressing customer needs in cash flow management and risk reduction.
• Collaborated with clients to implement tailored financial solutions that drive business growth.
• Delivered comprehensive portfolio support for accounts-related products and services.

• Developed and marketed Cash Management products tailored for corporate clients.
• Specialized in liquidity solutions and payments, including cash pooling services.
• Implemented cross-border concentration strategies to enhance capital efficiency.
• Standardized credit facilities to streamline client access to funding.

• Cultivating long-term, profitable relationships with existing and prospective business clients.

• Supported the Business Manager in daily operations, project coordination, and strategic task execution.
• Delivered high-quality cash management services to correspondent banks and global corporate clients, ensuring operational excellence and compliance with international banking standards.
• Acted as a key liaison between SEB and its network of correspondent banks, fostering strong relationships through regular communication, service reviews, and alignment of mutual operational goals.
• Proactively managed inquiries and issue resolution with correspondent banks, maintaining seamless cooperation, and minimizing service disruptions.
• Initiated and facilitated onboarding processes for new correspondent banks, coordinating documentation, KYC procedures, and system integrations.
• Collaborated closely with SEB’s international branches and internal stakeholders to align cash management processes, share best practices, and support cross-border banking solutions.
• Contributed to the development and optimization of network strategies, helping to ensure SEB’s global reach and competitiveness in transaction banking.

• Establishing sustainable, profitable connections with both existing and prospective clients.

• Enhanced guest satisfaction scores by training staff in customer service techniques.
• Increased operational efficiency by streamlining kitchen processes and workflows.
• Attracted new customers through successful event coordination and promotional campaigns.