Summary
Work History
Education
Skills
Training
Date of birth
Personal Traits
Languages
Driving License
Hobbies
Timeline
Generic
Elvira Semf

Elvira Semf

Tallinn

Summary

  • Versatile team member ready to take on required tasks and adapt to changing conditions with a resourceful and hardworking mindset.
  • Dedicated to business success, eager to learn more about skills, and to advance professionally.
  • Holds quality and teamwork in high esteem.
  • Tackles challenges with positivity, and drive to overcome.
  • Works great alone or with others, and exceeds expectations.
  • Flexible team member recognized for completing quality work.
  • Motivated individual with business acumen, and a willingness to take on challenging roles.

Work History

Õpetaja

TAMSALU GÜMNAASIUM, VIVENDI MTÜ, VIVERE KOOL, EDU VALEM ERAKOOL, MTÜ ASÕP
  • Developed relationships with students, parents, staff members, and administrators to ensure the best outcomes for all involved parties.
  • Explained complex topics in a simple manner that was easy for students to understand.

Klienditeenindaja

JEVBERRY GROUP OÜ
Tallinn
  • Offered customers carry-out service at completion of transaction.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Maintained work area and kept cash drawer organized.
  • Resolved customer complaints in a professional manner.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.

Palgaarvestaja

JP INVEST GROUP OÜ
Tallinn
  • Reviewed and approved time cards, vacation requests, overtime hours, insurance deductions and other pay related items.
  • Wrote reports and organized supporting documentation.
  • Managed multiple calendars and contacts using computer software.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.

Pangateller

LUMINOR BANK AS
Tallinn
  • Upheld strong customer service standards while completing screenings.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked with cross-functional teams to achieve goals.

Maksuametnik

MAKSU- JA TOLLIAMET
Tallinn
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Personalispetsialist

Maxima Eesti OÜ
Tallinn
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Promoted high employee satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish goals.

Education

Master of Arts - Haridusteaduste magister (õpetaja kutse)

Tartu Ülikool
Tartu
06.2019

Associate of Applied Science - Väikeettevõtja

Tallinna Majanduskool
Tallinn
06.2017

Bachelor of Arts - Kujunduskunst

Eesti Kunstiakadeemia
Tallinn
06.2016

High School Diploma -

Tallinna Valdeku Gümnaasium
Tallinn
06.2011

Skills

  • Intermediate level, everyday computer user, ability to perform more complex searches on the internet and use common office software and some more professional programs

Training

  • 01.01.2023 Eterna Koolituskeskus: Arveametnik, raamatupidaja abi, raamatupidaja-assistent (200h)
  • 06.01.2022 Tallinna Majanduskool: Finantsvaldkonna klienditoe spetsialist (12 kuud)
  • 03.01.2021 Business Technologies: Juhiabi, sekretär (48h)

Date of birth

05.13.1992

Personal Traits

  • Attention to detail — the ability to process information accurately and carefully.
  • Organizational skills — the ability to structure tasks and manage time effectively.
  • Communication skills — the ability to interact easily with clients and colleagues.
  • Responsibility — reliability in task execution and meeting deadlines
  • Adaptability — the ability to adjust to changes and new working conditions
  • Goal-oriented — the willingness to work towards results and strive for professional growth.

Languages

Russian
First Language
Estonian
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
German
Beginner (A1)
A1
Italian
Beginner
A1

Driving License

  • A
  • B

Hobbies

  • Playing the harp
  • Hiking
  • Crocheting

Timeline

Õpetaja

TAMSALU GÜMNAASIUM, VIVENDI MTÜ, VIVERE KOOL, EDU VALEM ERAKOOL, MTÜ ASÕP

Klienditeenindaja

JEVBERRY GROUP OÜ

Palgaarvestaja

JP INVEST GROUP OÜ

Pangateller

LUMINOR BANK AS

Maksuametnik

MAKSU- JA TOLLIAMET

Personalispetsialist

Maxima Eesti OÜ

Master of Arts - Haridusteaduste magister (õpetaja kutse)

Tartu Ülikool

Associate of Applied Science - Väikeettevõtja

Tallinna Majanduskool

Bachelor of Arts - Kujunduskunst

Eesti Kunstiakadeemia

High School Diploma -

Tallinna Valdeku Gümnaasium

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Elvira Semf