Estuardo Paniagua
Tallin
Summary
Dynamic technology professional with a proven track record of exceeding targets and driving success in versatile environments. Expertise in aligning innovative technical solutions with business objectives, enhancing systems, and leading projects from inception to completion. A passion for continuous improvement fuels the ability to identify opportunities for technological advancements and implement effective solutions that boost productivity. Recognized for adaptability and a strategic mindset, consistently delivering impactful results that contribute to organizational growth and performance.
Overview
9
9
years of professional experience
Work History
Senior Account Executive
Cachet Broker Insurance
11.2024 - Current
- Developed and maintained strong client relationships through regular communication and personalized service.
- Analyzed client needs to recommend tailored insurance solutions that enhanced coverage and satisfaction.
- Collaborated with internal teams to streamline policy processing and improve client onboarding experience.
- Led negotiations with insurers to secure competitive rates and favorable terms for clients.
- Implemented strategic initiatives that increased overall client retention and loyalty by enhancing service delivery standards.
- Conducted comprehensive market research to identify emerging trends, ensuring proactive adjustments to service offerings.
- Presented complex insurance concepts clearly to clients, facilitating informed decision-making and trust in solutions provided.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Cold called prospects to explain partnership benefits, representing company values.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Led product demonstrations at trade shows and conferences, showcasing company offerings and attracting potential clients.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Achieved or exceeded company-defined sales quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- After 11 months of being part of the Company, it turns profitable.
Board Member
Ofreez
01.2022 - 11.2024
- Results delivered wisely. Professional Digital services all around the world. Access to expert talent to achieve long-term success for your business goals.
Board Member
Whoop Marketing Solutions
01.2022 - 11.2024
- Helping 140+ companies with the lead generation process by implementing technology resources. Mainly performing in Italy, Spain, and the Latam market.
Senior Business Development Representative
Glia
01.2020 - 11.2024
- Glia enables organizations to engage their online visitors in the same way they would engage them in person. Using Gaia's Digital Customer Service, businesses engage website visitors using video, audio, chat, WhatsApp, CoBrowsing, and much more without downloading or installing. These engagements allow our customers to move online sales forward, increasing web conversions, improving customer experience, and generating additional online revenue with a method as old as time... human engagement!
- Exceeding the yearly quota of opportunities created for the Sales Department.
- In charge of the Company's expansion in Latin America's countries.
- Mentoring the new hires in the team (21 in total).
- More than $7M+ yearly in Pipeline.
- Helping achieve the Unicorn status of the start-up.
People Operation Specialist
Glia
10.2020 - 03.2021
- Takes a wider, holistic view of the business and uses People tools to achieve goals; hiring and on-boarding more than 35 new members.
- Proactively creates new systems and programs to improve ways of working.
- Seeking and on-board more than 6 new vendors for the Company.
- Solving more than 70 equipment tickets for different departments.
- Organizing the events for teams and members inside but also the activities happening in an outside environment.
- Responsible for the equipment in the company and its correct operation
- Contacting and dealing with electronics suppliers to keep the workflow and operations in every company's team.
- Tracking the expenses and registering them to estimate an accurate budget for next year's operations.
Business Development Representative
Star 7
02.2020 - 02.2021
- Translation and Localization Services. Transforming inspiration, projects and procedures into information, content and documents.
- Helping companies in different industries to reproduce their content focused on their target audience.
- Building up the body of documentation that every industrial project needs alongside it to become a success.
Sales Development Representative
Jade Technologies
01.2018 - 01.2021
- Staffing & HR agency. Providing superior service through personal involvement. Specializing in employee leasing.
- Reinventing the Sales Process and the email marketing strategy of the company.
- More than 4.6k employees leased.
- More than 400 companies of different industries supported by our sales process.
Sales Development Representative
Trucking Experts LLC
01.2017 - 01.2018
- Management of loads to be delivered by a float of 15+ trucks daily.
- $3M+ yearly sales
- 10.4k+ cold calls yearly.
Education
Master in International Business Management -
Vilnius Gedimino Technical University
Vilnius, Lithuania01.2018
Master of Business Administration - undefined
Krakowska Szkola Biznesu, UEK
Kraków, Poland01.2018
Bachelor of Science - Industrial Engineering
Universidad De San Carlos De Guatemala
Guatemala, Guatemala01.2014
Skills
- CRM management
- Cold calling
- Salesforce
- Relationship building
- Performance tracking
- Lead generation
- Lead prospecting
- Email campaigns
- Staff training
- Sales strategy
- Customer relationship management
- Marketing
- Sales prospecting
- Pipeline generation
- B2B background
- Sales
- Business development
- Pipeline management
- Key account management
- Strategic selling
- Creative thinking
- Revenue generation
- Relationship management
- Prospecting and networking
- Pipeline development
- Sales expertise
- Strategic planning
- Customer relationship development
- B2B sales
- Prospecting skills
- Opportunity identification
Languages
English
Full Professional
Spanish
Native or Bilingual
Estonian
Elementary
Lithuanian
Elementary
Timeline
Senior Account Executive
Cachet Broker Insurance
11.2024 - Current
Board Member
Ofreez
01.2022 - 11.2024
Board Member
Whoop Marketing Solutions
01.2022 - 11.2024
People Operation Specialist
Glia
10.2020 - 03.2021
Business Development Representative
Star 7
02.2020 - 02.2021
Senior Business Development Representative
Glia
01.2020 - 11.2024
Sales Development Representative
Jade Technologies
01.2018 - 01.2021
Sales Development Representative
Trucking Experts LLC
01.2017 - 01.2018
Master of Business Administration - undefined
Krakowska Szkola Biznesu, UEK
Master in International Business Management -
Vilnius Gedimino Technical University
Bachelor of Science - Industrial Engineering
Universidad De San Carlos De Guatemala