Eumna Tehseen
Tallinn
Summary
High-performing multi oriented person who bring energetic approach and superior work ethic to effectively handle fast-paced production. Keeps machinery operating with regular attention to settings and maintenance needs. Supports team members by efficiently restocking supplies, cleaning up work areas and moving finished work down production line.
Overview
5
5
years of professional experience
Work History
Production Specialist
swappie
Tallinn
04.2021 - Current
- Delivered quality products with effective use of control procedures and good inspection skills.
- Met customer demand by working extra shifts and consistently exceeding production quotas.
- Assisted with maintaining good manufacturing practices on [Type] production line.
- Maintained equipment in good working order by checking settings and operation, troubleshooting problems and completing basic repairs.
Senior Customer Care Specialist
Telenor
Karachi
02.2014 - 01.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
MBA - International Business Administration
Taltech
Tallinn06.2022
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- MS Office
- Data Entry
- Active Listening
- Excellent Communication
- Analytical and Critical Thinking
- Decision-Making
- Written Communication
- PPE Compliance
- Organization and Time Management
- Interpersonal Communication
Languages
English
Native language
Estonian
Elementary
A2
Timeline
Production Specialist
swappie
04.2021 - Current
Senior Customer Care Specialist
Telenor
02.2014 - 01.2018
MBA - International Business Administration
Taltech
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