Summary
Overview
Work History
Education
Skills
LNGG
Certifications & Additional Training
Timeline
Generic

Maksim Reinberg

Tallinn

Summary

Experienced and results-oriented manager with over 12 years of expertise in electronics, diagnostics, and automotive technology. Proven track record of leading technical teams, managing production and diagnostics departments, and driving process improvements in fast-paced, high-tech environments. Skilled in resource planning, change management, and continuous improvement, with a strong quality-oriented mindset.

Overview

13
13
years of professional experience

Work History

Service Workflow Manager

Skuba Eesti OÜ
10.2024 - Current
  • Lead daily workshop operations, ensuring effective scheduling and coordination of repair tasks across automotive teams
  • Serve as the primary liaison with clients, handling technical consultations, service offerings, and customer satisfaction
  • Optimize resource utilization and uphold high standards of service quality and time management
  • Manage warranty processes, spare parts returns, and contribute to process improvements in service delivery

Head of Warranty Department

Aktsiaselts Tallinna Linnatransport
09.2020 - 08.2023
  • Directed the warranty service function for a large public transport fleet, ensuring compliance with service-level agreements and technical standards
  • Managed budgeting, workforce planning, and continuous improvement initiatives to increase operational efficiency
  • Led diagnostics and repair strategy for complex systems (electrical, electronic, mechanical), supporting new project implementation
  • Acted as a key contributor in cross-functional meetings with senior leadership to drive strategic development and change initiatives

Head of Diagnostics Department

Tallinna Linnatranspordi AS
10.2018 - 09.2020
  • Built and managed a cross-functional diagnostics team, introducing new workflows and tools for effective fault detection and system recovery
  • Spearheaded the introduction and training of advanced diagnostic tools and electronics systems
  • Oversaw department budget and implemented lean management principles to streamline diagnostics operations

Automotive Diagnostics Specialist

Tallinna Linnatranspordi AS
12.2013 - 10.2018
  • Executed high-level diagnostics, programming, and repair of electronic control systems (ECUs), ensuring system integrity across the fleet
  • Supported continuous skills development of workshop teams and improved diagnostic accuracy by optimizing software tools

Automotive Diagnostic Technician

Skuba Eesti OÜ
07.2012 - 12.2013
  • Specialized in troubleshooting and resolving electronic and software-related vehicle issues, contributing to quality assurance in repair processes
  • Installed and programmed vehicle components, ensuring compliance with safety and operational standards

Education

Telecommunication / Business Information Technology

Tallinn University of Technology (TalTech)
01-2004

Tallinna Lasnamäe Mehaanikakool
01-2019

Skills

  • Leadership & People Management:

    • - Leading cross-functional teams and departments

    - Workforce development and performance management

    - Coaching, mentoring, and motivation of employees

  • Production & Operations:

    • - Resource planning and efficiency improvement

    - Lean processes and workflow optimization

    - Budgeting and cost control

    - New Product Introduction (NPI) environments

  • Technical Expertise:

    • - Advanced diagnostics in electronics and automotive systems

    - ECU programming, software tools, and system integration

    - Technical documentation and compliance

    - Hands-on repair of mechanical and electrical systems

  • Change & Quality Management:

    • - Driving continuous improvement and process change

    - Quality assurance and customer service focus

    - Root cause analysis and data-driven decision making

  • Communication & Collaboration:

    • - Effective cross-departmental and stakeholder communication

    - Experience working with executive leadership and project teams

    - Fluent in Estonian, Russian; English – professional proficiency

  • Software & Tools:

    • - Diagnostics: TechTool, Scania SDP3, ManCats, Bosch ESI[tronic], VCDS

    - Systems: Delta (document management), Directo (ERP), Apache, FTP

    - Programming: HTML, Python, MySQL

LNGG

Estonian
Advanced (C1)
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)

Certifications & Additional Training

  • Electrical Safety for Electric and Hybrid Vehicles (Ohutusekspert OÜ)
  • Operation of Electrical Installations (EVS-EN 50110-1)
  • High-Voltage Onboard Electrical Systems – Awareness Training (up to 1000V)
  • WABCO ATC System Diagnostics
  • Electronic Diesel Control Systems: EDC7, EDC17 (with AdBlue)


Timeline

Service Workflow Manager

Skuba Eesti OÜ
10.2024 - Current

Head of Warranty Department

Aktsiaselts Tallinna Linnatransport
09.2020 - 08.2023

Head of Diagnostics Department

Tallinna Linnatranspordi AS
10.2018 - 09.2020

Automotive Diagnostics Specialist

Tallinna Linnatranspordi AS
12.2013 - 10.2018

Automotive Diagnostic Technician

Skuba Eesti OÜ
07.2012 - 12.2013

Telecommunication / Business Information Technology

Tallinn University of Technology (TalTech)

Tallinna Lasnamäe Mehaanikakool

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Maksim Reinberg