Evija Stūrmane
Riga
Summary
Experienced Manager and Certified Anti-Money Laundering Specialist (CAMS) with a demonstrated history of working in the banking industry. Skilled in Negotiation, Conflict Resolution, Team management and Process building. Last years of professional life focused on AML field and KYC processes.
Overview
9
9
years of professional experience
Work History
Head of Sub-Department KYC DD Department
Swedbank Latvija
03.2023 - Current
- Worked well in new team setting process, providing support and guidance within the team
- Overall daily work planning and organizing within the team, working process setting for the new formed team
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated respect, friendliness and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
KYC Quality Assurance Team Lead AML/KYC Office
Swedbank Latvija
05.2022 - 04.2023
- Acted as key point of contact for all EDD QA aspects of releases by providing QA services and coordinating QA issues and findings internally
- Communicated directly with Business and EDD responsible teams to resolve QA reported issues and questions
- Providing 4-eye principle related EDD process for Large Corporate, SME, Private Banking segment customers and Financial Institutions
Team Lead KYC Latvia Middle Office
Swedbank Latvia
05.2020 - 05.2022
- EDD and KYC process fulfillment according to bank procedures and requirements
- Organizing and prioritizing daily work of Team consisting of 16 employees
- Taking part of recruitment and part of training process of new employees also monitoring the productivity of existing employees
- Work well independently and in the team to solve problems
- Serve as a friendly, hardworking and punctual employee
- Maintain a clean and organized working environment to enhance productivity
Head of Customer Data Quality Middle Office Latvia
Luminor Latvia
05.2018 - 02.2020
- KYC/EDD process fulfillment according to bank procedures and requirements of Regulator regarding Anti-Money Laundering
- KYC/EDD process establishment and development
- Organizing and prioritizing work of Team consisting of 33 employees
- Recruitment and training activities for new employees
- Productivity monitoring of existing team
- Reporting to Management Board.
Branch Manager
Luminor Latvia
12.2017 - 05.2018
- Branch sales results providing according to settled KPI's
- Team management and motivation
- Reporting to Management Board
- Leading recruitment and training process of new employees
- Responsible of large business customers relationship establishment and improving according the best practices
- Business results follow-up and sales processes improvement
- Business income generating and analyzing in Branch level.
Regional Director
Citadele Bank Latvia
01.2015 - 12.2017
- Branch network sales results providing according to settled KPI's
- Branch managers team management and motivation
- Reporting to Management Board.
Education
Certified Anti-Money Laundering Specialist -
Association of Certified Anti-Money Laundering Specialists (ACAMS)
Courses related AML field, Team Management, Leadership skills, Coaching, Time planning, Banking, Sales -
04.2022
Bachelor of Business Administration (BBA) - Business Administration and Management
Liepaja University
07.2014
Skills
- Time Management
- Ability to Work in Team
- Communication Skills
- Leadership
- Problem-Solving
- Dependable and Responsible
- Decision-Making
Languages
Latvian
Native language
Latvian
Proficient
C2
Russian
Upper intermediate
B2
English
Upper intermediate
B2
Hobbies and Interests
- Long walks
- Fitness
- Reading
Timeline
Head of Sub-Department KYC DD Department
Swedbank Latvija
03.2023 - Current
KYC Quality Assurance Team Lead AML/KYC Office
Swedbank Latvija
05.2022 - 04.2023
Team Lead KYC Latvia Middle Office
Swedbank Latvia
05.2020 - 05.2022
Head of Customer Data Quality Middle Office Latvia
Luminor Latvia
05.2018 - 02.2020
Branch Manager
Luminor Latvia
12.2017 - 05.2018
Regional Director
Citadele Bank Latvia
01.2015 - 12.2017
Certified Anti-Money Laundering Specialist -
Association of Certified Anti-Money Laundering Specialists (ACAMS)
Courses related AML field, Team Management, Leadership skills, Coaching, Time planning, Banking, Sales -
Bachelor of Business Administration (BBA) - Business Administration and Management
Liepaja University
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