Giuseppe Cericola
Tallinn
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
14
14
years of professional experience
Work History
Customer Support Italian Market
Swag OU
01.2023 - 05.2023
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
Account Receivable Collector
Cma Cgm
07.2021 - 09.2022
- Credit Collector for Italy Market: Use combination of phone calls and e-mails to resolve payment issues; Forward and coordinate all customer queries within the organization; Identify accounts which require escalation and escalate to management; Minimize bad debt exposure through consistent collections;
Accountant
Konecranes
11.2020 - 05.2021
- Accountant FSSC Italy, South Africa, France MHPS unit: Handling supplier invoices; Ensuring all transaction are in compliance with business and tax; Resolving discrepancies of vendor invoices; Handling and booking travel expenses; Processing EU VAT refunds; Communicating with external and internal vendors;
Operations Specialist
Kuoni/Tumlare Corporation
10.2017 - 08.2020
- Hotel Coordinator for China market Italy and France destinations: Close communication with Sales Offices about supplier bookings; Ensuring that best possible conditions are agreed for all bookings; Negotiating and renegotiating with all hotels for both single tours and series groups; Maximizing revenue through constant focus on financial figures on every booking; Ensure that revenue targets are followed and achieved for series tours and groups; Follow up on over budget situations; Ensure that budget rates are achievable;
Senior Architect
Design Studio Kei_en Enzo Calabrese
10.2011 - 08.2013
- Produced study and presentation models of design iterations for facade and volumetric arrangement studies; Involved in the sketch design phase and built competition for residence, retail mixed-use, commercial, education, healthcare projects; Contributed in urbanization and landscape projects solutions; Organized conceptual and technical sketch design phase also through 3D Architectural modeling;
Senior Designer
Studio D'Urbano Architetti Associati
09.2010 - 02.2011
- I was Involved in the sketch design phase and built competition for retail mixed-use, commercial planning market; Contributed to design fashion boutique spaces for Fornarina brand in the Interior department; Organized conceptual and technical sketch design phases also through 3D Architectural modelling;
Administrative Manager
Lalla Wahlalla a.s.d
09.2009 - 07.2010
- Organized and promoted exhibitions for multidisciplinary events in order to advertise the skills of artists and musicians; Accountant in order to verify the budget and payments for art exhibitions, concerts and theater exhibitions; Planned and coordinated logistics and materials for exhibitions and concerts; Drafting Marketing materials and media statements; Implemented marketing strategies to increase and promoted the artists;
Education
Workshop Post Editing Photoshop -
Samilolab
Pescara (Italy)04.2015
Advanced course autorized Maxon of Cinema 4d -
Samilolab
Pescara (Italy)02.2015
Advanced course autorized Mc Neel of Rhinoceros -
Samilolab
Pescara (Italy)12.2014
Master's Degree - Urban Planning
Università Degli Studi "G. D'Annunzio"
Pescara (Italy)02.2010
Bachelor's Degree - Architecture
Università Degli Studi "G. D'Annunzio"
Pescara (Italy)02.2006
Skills
- Office
- Adobe Illustrator
- Adobe Photoshop
- Adobe Indesign
- Autocad
- Rhinoceros
- Cinema 4D
- Vray
- SAP
- DOS
- Getpaid software
Languages
Italian
English
Personal Information
- Date of Birth: 09/15/1982
- Nationality: Italian
- Driving License: B
Hobbies and Interests
- Art
- Traveling
- Photography
- Cinema
- Design
- Architecture
- Music
- Trekking
- Yoga
Timeline
Customer Support Italian Market
Swag OU
01.2023 - 05.2023
Account Receivable Collector
Cma Cgm
07.2021 - 09.2022
Accountant
Konecranes
11.2020 - 05.2021
Operations Specialist
Kuoni/Tumlare Corporation
10.2017 - 08.2020
Senior Architect
Design Studio Kei_en Enzo Calabrese
10.2011 - 08.2013
Senior Designer
Studio D'Urbano Architetti Associati
09.2010 - 02.2011
Administrative Manager
Lalla Wahlalla a.s.d
09.2009 - 07.2010
Workshop Post Editing Photoshop -
Samilolab
Advanced course autorized Maxon of Cinema 4d -
Samilolab
Advanced course autorized Mc Neel of Rhinoceros -
Samilolab
Master's Degree - Urban Planning
Università Degli Studi "G. D'Annunzio"
Bachelor's Degree - Architecture
Università Degli Studi "G. D'Annunzio"
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