Grete Keskpalu
Melbourne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Social Media Manager
Madise Talu Maasikad
06.2021 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Conducted research to determine current benchmark trends and audience preferences.
- Cultivated strong corporate image and identity with clear branding.
Server
Sushi Meistrid OÜ
08.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Disability Support Worker
Tartu Maarja Tugikeskus MTÜ
11.2022 - 08.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Adhered to company requirements for patient interactions and care standards.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Disability Support Worker
Tartu Luterlik Peetri Kool MTÜ
01.2023 - 03.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Adhered to company requirements for patient interactions and care standards.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Coordinated patient discharge planning and follow-up care.
Cafe Server
Flafy OÜ
08.2021 - 06.2022
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Served customers by preparing food trays for consumption and packaging up takeout orders.
- Operated cash registers to process cash, credit and debit transactions.
- Stored food in storage areas and designated containers to prevent cross-contamination and spoilage.
- Used standard formulas and recipes to prepare food items such as pastries, sandwiches and salads.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Painter
Arujõe Ehitus OÜ
03.2020 - 05.2020
- Painted surfaces using brushes and paint rollers.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Repaired wall holes and scrapes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional methods.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Mixed and blended paints according to specified colors and consistency.
- Taped off areas to prevent overspray and other accidents.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Followed safety procedures and properly used protective gear while painting.
- Used rollers, brushes and other painting tools to accomplish job tasks.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Corrected surface imperfections by filling cracks, holes and joints.
- Removed wallpaper and sanded surfaces to prepare for paint application.
Education
No Degree - Digital Marketing For Small Business
Tartu Vocational Education Center
Tartu,Estonia2021
Painter Level 4 - Painter
Tartu Vocational Education Center
Tartu, Estonia06.2020
Skills
- Digital Content Development
- Social Ad Campaigns
- Facebook Development
- Increasing Engagement
- Companionship and Emotional Support
- Daily Logs
- Safety Management
- Creative Thinking
- Punctual and Dependable
- Team Player
- Food Preparation and Safety
- To-Go Order Preparation
Timeline
Server
Sushi Meistrid OÜ
08.2023 - 11.2023
Disability Support Worker
Tartu Luterlik Peetri Kool MTÜ
01.2023 - 03.2023
Disability Support Worker
Tartu Maarja Tugikeskus MTÜ
11.2022 - 08.2023
Cafe Server
Flafy OÜ
08.2021 - 06.2022
Social Media Manager
Madise Talu Maasikad
06.2021 - Current
Painter
Arujõe Ehitus OÜ
03.2020 - 05.2020
No Degree - Digital Marketing For Small Business
Tartu Vocational Education Center
Painter Level 4 - Painter
Tartu Vocational Education Center
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