Hedi Nurme-McDonald

While looking for my next chapter of the career, I have decided to provide recruitment and outplacement services as self-employed recruitment partner.

Look: www.hedinurme.com

Responsibility of over 650 employees

• Taking care of all aspects of operations of the service stations, leading people.
• Analyzed customer feedback and developed action plans for improvement.
• Ensured compliance with company policies, procedures, and regulations related to retail operations.
• Developed and implemented successful sales strategies to increase retail store revenue.
• Collaborated with marketing teams on promotional activities to drive customer traffic and sales volume.
• Implemented new processes to improve operational efficiency across all stores.
• Designed incentive programs to motivate employees and increase sales.
• Established key performance indicators to measure success in achieving goals.
• Positively impacted product relevance through careful distribution, merchandising and display techniques.
• Implemented loss prevention strategies to reduce shrinkage and improve profitability.
• Conducted regular performance reviews, providing constructive feedback and coaching to improve sales skills.
• Collaborated with the HR department to recruit, hire, develop and onboard new sales staff.

• In addition to HR Director tasks, also responsible for leading Health, Safety, Environment and Internal and external Communication.

• Being a business partner in all aspects of the HR Management such as people development and training, recruitment, payroll and employee relations, compensation and benefits, internal communication, implementing organizational changes, facility management.
• Managing the team up to 7 employees

• Responsible of the P&L of the company
• Making the company functioning as one team (changing the company´s culture, changing the compensation system, recruitment processes, and etc).
• Managing the operations in Estonia and CVO Finance operations over Baltics. Planning, budgeting, forecasting, supervision, motivation, customer relations.
• Leading a team of 15 people.

• Company Overview: Adecco Group is one of the largest HR solutions company in the world.
• Starting the company from the beginning
• Responsible of the P&L of the company
• Creating the customer base and ensuring the excellent customer experience
• Sales of temporary staffing, recruitment, headhunting services
• Responsibility of
• Leading the team up to 5 employees and nearly 100 temporary employees

• Building up the recruitment centre with the aim to centralize all the recruitment related projects, processes and know-how in Hansabank Group.
• Building strong relations to key stakeholders such as HR professionals (11) and managers.
• Conducting recruitment projects in different areas and various positions.