Helena Fjodorova
Tartu
Summary
After living in Australia for 7 years I am finally ready for Estonian work market. My biggest goal is to find a work environment where strong willpower and motivation to give best are appreciated.
It would be great to have the opportunity to grow within the business and have a cheerful team to come to work to.
Being in sales for 10 years has given many advantages such as excellent work ethics, high self-motivation, good organizational skills.
Living in Australia proved that I can always reach my goal when I believe in myself and work hard.
Overview
17
17
years of professional experience
Work History
Heavy Machinery Operator
MIDDLEMOUNT COAL
10.2022 - 06.2023
- Working in the coal mine; operating CAT 789C, 793D
Administrator/Housing Coordinator
CAPCOAL VILLAGE/VENTIA
07.2020 - 09.2022
- Providing exceptional administrative support
and customer service - Ensuring all accommodation, contract and
administration tasks are completed - Assisting managers in collection,
processing and reporting data relevant to
contract for provision to both internal and
external clients
Catering Assistant/Leading Hand
CAPCOAL VILLAGE/VENTIA
05.2020 - 06.2020
- Supervising and motivating team of 8 utilities - catered for 800-1200 residents
Catering Assistant/Leading Hand
HAYS RECRUITMENT
08.2017 - 04.2020
Sales Representative
SOUTHWESTERN COMPANY
01.2006 - 09.2015
- Ran a direct door to door sales business selling educational books and software
- Worked 80+ hours in a week - made approximately 4000-5000 contacts in each summer - learnt how to run my own business - powerful training in sales, marketing and customer relations - established basic sales, success and motivating principles through direct sales - established strong willpower and work ethics - learnt about being persistent - provided excellent customer service - each year in top 100 with sales results
Manager
SOUTHWESTERN COMPANY
10.2006 - 09.2015
- Gave public presentations and interviewed more than 100 people in a year - personally recruited, trained and motivated first time sales persons - established skills of leading by example and strong problem solving skills
Education
Bachelors degree - Physical Therapy
University of Tartu
Estonia2008
Skills
- Knowledge in correct email etiquette
- Excellent and accurate computer and keyboard skills
- Have had world class training in sales, marketing and customer relations
- Strong written and verbal communication skills
- Good organizational skills
- Good attention to detail
- Good customer service etiquette
- Fast in learning new skills
- Good at time management
- Strong work habits
- Great problem solving skills
- Highly self motivated
- Team player but can work well independently unsupervised
- Experience in managing a team
- Patient in stressful situations
- Ability to multitask
- Reliable
- Positive attitude
Languages
Estonian
Native language
English
Advanced
C1
Timeline
Heavy Machinery Operator
MIDDLEMOUNT COAL
10.2022 - 06.2023
Administrator/Housing Coordinator
CAPCOAL VILLAGE/VENTIA
07.2020 - 09.2022
Catering Assistant/Leading Hand
CAPCOAL VILLAGE/VENTIA
05.2020 - 06.2020
Catering Assistant/Leading Hand
HAYS RECRUITMENT
08.2017 - 04.2020
Manager
SOUTHWESTERN COMPANY
10.2006 - 09.2015
Sales Representative
SOUTHWESTERN COMPANY
01.2006 - 09.2015
Bachelors degree - Physical Therapy
University of Tartu
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