Helia Ikko
Tallinn,
Summary
Dedicated Community Manager with expertise in fostering vibrant online communities and driving user engagement. Proficient in content creation and analytics within the tech and crypto industries.
Overview
4
4
years of professional experience
Work History
Business Development Specialist
crypto.news
Dubai
06.2023 - 06.2024
- Market Analysis: Identify new business opportunities and industry trends.
- Client Management: Build and maintain strong client relationships, negotiate contracts.
- Sales Growth: Achieve revenue targets, deliver sales presentations and proposals.
- Reporting: Track progress, analyze data, and prepare reports.
Assistant Social Media Manager
blockchainreporter.net
Tallinn
07.2021 - 05.2023
- Content Creation: Created engaging content for platforms like Telegram, Instagram, Twitter, LinkedIn.
- Community Management: Engaged with the online community to build brand loyalty.
- Analytics: Monitored performance using social media analytics tools and generated reports.
- Campaign Management: Planned and executed paid social media campaigns to maximize ROI.
- Brand Advocacy: Managed influencer partnerships and user-generated content.
Community Manager
btcmanager.com
Tallinn
06.2020 - 05.2021
- Community Building: Developed and nurtured communities on Telegram, Twitter, and Reddit.
- User Engagement: Actively engaged with members, addressing their questions and feedback.
- Content Creation: Shared project updates, announcements, and educational content.
- Analytics: Monitored and reported on community growth and engagement metrics.
Education
Diploma - Digital Marketing
Marketilo Digital Marketing School
Tallinn08-2020
Bachelor of Arts - Graphic Design
Entrepeneurship University of Applied Sciences
Tallinn06-2017
High School Diploma -
Tallinn Tõnismäe Science School
Tallinn06-2013
Skills
- Business Analysis
- Social Media Marketing
- Key Account Management
- Relationship Management
- Cold-calling
- Email campaigns
- Lead Generation
- Sales proposal creation
Languages
Russian
First Language
Estonian
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Business Development Specialist
crypto.news
06.2023 - 06.2024
Assistant Social Media Manager
blockchainreporter.net
07.2021 - 05.2023
Community Manager
btcmanager.com
06.2020 - 05.2021
Diploma - Digital Marketing
Marketilo Digital Marketing School
Bachelor of Arts - Graphic Design
Entrepeneurship University of Applied Sciences
High School Diploma -
Tallinn Tõnismäe Science School
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