Henna-Pirjo Karu
Viljandi,624
Summary
Highly-motivated employee with desire to take on new challenges. Experienced analyst skilled in translating complex business needs into actionable strategies. Proficient in data analysis, process improvement, and stakeholder management. Utilizes diverse analytical tools to drive informed decision-making and enhance business performance. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
Nordea
07.2022 - Current
- Performed gap analysis to identify areas of improvement.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Deployed predictive analytics models.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Generated ad-hoc reports to evaluate specific business requirements.
Management Support Officer
Nordea
08.2021 - 06.2022
- Organized and coordinated conferences and monthly meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used advanced software to prepare documents, reports, and presentations.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Senior AML Analyst
Nordea
09.2019 - 07.2021
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Prepared reports, metrics and research to support fraud initiatives and projects.
- Monitored financial transactions and immediately reported suspicious activity to authorities.
- Reviewed financial documents, pointing out and correcting financial errors.
- Acted as sub-unit representative; towards peers, management teams and stakeholders in process related issues to ensure high quality and
efficiency in value chain. - Demonstrated strong focus on business strategy, governance and
understanding of complete value chain to deliver sustainable
solutions. - Proactively increased operational stability by driving and implementing
projects or initiatives to contribute to great customer experience.
Back Office Specialist
IPF Digital
02.2016 - 08.2019
- Verified borrower information including credit reports, employment history, asset verification and debt-to-income ratio.
- Monitored daily payment activity in order to identify any discrepancies or errors.
Education
Technical Materials And Marketing
TTK University of Applied
TallinnSkills
- Analytical and Critical Thinking
- MS Word, Excel, PowerBI and Outlook
- Data Mapping
- Collaboration
- Performance Analysis
- Risk Assessment
- Data Verification
- Problem Resolution
Languages
- Estonian (native)
- English (spoken and written)
Certification
- Microsoft Power BI Desktop for Business Intelligence
- ICA International Advanced Certificate in Anti Money Laundering
- Project Management Fundamentals: Run projects effectively
Timeline
Business Analyst
Nordea
07.2022 - Current
Management Support Officer
Nordea
08.2021 - 06.2022
Senior AML Analyst
Nordea
09.2019 - 07.2021
Back Office Specialist
IPF Digital
02.2016 - 08.2019
Technical Materials And Marketing
TTK University of Applied
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