Henna-Pirjo Karu
Business Analyst
Viljandi
Summary
A results-oriented and analytically driven analyst with a proven track record of translating complex business requirements into actionable insights and strategies. Possesses expertise in data analysis, process improvement, and stakeholder management. Skilled in utilizing various analytical tools and methodologies to drive informed decision-making and optimize business performance. Strong communicator adept at bridging the gap between technical and non-technical stakeholders to drive project success and achieve organizational goals. Committed to continuous learning and staying abreast of industry trends to deliver innovative solutions and drive business growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Business Analyst
Nordea
07.2022 - Current
- Performed gap analysis to identify areas of improvement.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Deployed predictive analytics models.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Generated ad-hoc reports to evaluate specific business requirements.
Management Support Officer
Nordea
08.2021 - 06.2022
- Organized and coordinated conferences and monthly meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used advanced software to prepare documents, reports, and presentations.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Senior AML Analyst
Nordea
09.2019 - 07.2021
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Prepared reports, metrics and research to support fraud initiatives and projects.
- Monitored financial transactions and immediately reported suspicious activity to authorities.
- Reviewed financial documents, pointing out and correcting financial errors.
- Acted as sub-unit representative; towards peers, management teams and stakeholders in process related issues to ensure high quality and
efficiency in value chain. - Demonstrated strong focus on business strategy, governance and
understanding of complete value chain to deliver sustainable
solutions. - Proactively increased operational stability by driving and implementing
projects or initiatives to contribute to great customer experience.
Education
Technical Materials And Marketing
TTK University of Applied
TallinnSkills
Operational Reporting
undefinedCertification
Microsoft Power BI Desktop for Business Intelligence
Timeline
Microsoft Power BI Desktop for Business Intelligence
09-2023
ICA International Advanced Certificate in Anti Money Laundering
01-2023
Project Management Fundamentals: Run projects effectively
12-2022
Business Analyst
Nordea
07.2022 - Current
Management Support Officer
Nordea
08.2021 - 06.2022
Senior AML Analyst
Nordea
09.2019 - 07.2021
Technical Materials And Marketing
TTK University of Applied
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