Мichail Souris
Tallinn
Summary
Friendly person ready and open to facing new challenges head-on, with a teamwork spirit.
Overview
29
29
years of professional experience
Work History
Dealer\inspector
Yolo group
Talliin
11.2023 - Current
- Oversaw dealer operations to ensure efficient transactions and customer satisfaction.
- Provided friendly, knowledgeable support while assisting customers with game rules.
- Maintained a clean and organized work environment for optimal efficiency during shifts.
- Participated in training sessions to improve knowledge of games and operational procedures.
Dealer\inspector
Theros International Gaming Inc.
Patras
06.1998 - 08.2023
- Assisted customers with game rules and provided friendly, knowledgeable support.
- Managed dealer operations to ensure smooth transactions and customer satisfaction.
- Managed table games, ensuring adherence to game rules and casino policies.
- Monitored player behavior to detect cheating and enforced game fairness.
- Handled stressful situations professionally, maintaining composure under pressure.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Calmed down angry guests using skills in active listening and positive engagement.
- Communicated with supervisors and managers about suspicious or unruly behavior from players.
Examinor
Pigasos Gaming academy
Athens
03.2010 - 06.2015
- Collaborated with instructors to enhance educational content and training methods.
- Developed detailed reports on examination outcomes and participant feedback.
- Responsible for the evaluation of trainees on their final exam
Dealer
Theros International Gaming Inc.
Patras
03.1996 - 05.1998
- Dealt cards and facilitated games for diverse player groups.
- Monitored game integrity and adherence to casino regulations.
- Provided exceptional customer service to enhance player experience.
- Educated players on game rules and procedures as needed.
- Maintained a clean and organized gaming area throughout shifts.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Managed smooth operations by efficiently paying out winnings and collecting bets.
- Performed functional game duties quickly by efficiently handling money and chips
- Make sure always to know and be in compliance with managemebt rules for maintaining a smooth operation
Education
High School Diploma -
Tecnical Iicium
Patra06-1995
Skills
- Fast learner Quickly mastering new gaming procedures and regulations
- Highly communicative Effectively interact with players and colleagues to resolve issues and maintain a positive gaming environment
- Teamwork believer Successfully collaborated with colleagues to ensure efficient and seamless gaming operation
- Organizational skills Efficiently managing multiple tasks
Affiliations
- sports
- reading
- cinema
Languages
Greek
First Language
English
Advanced (C1)
C1
Timeline
Dealer\inspector
Yolo group
11.2023 - Current
Examinor
Pigasos Gaming academy
03.2010 - 06.2015
Dealer\inspector
Theros International Gaming Inc.
06.1998 - 08.2023
Dealer
Theros International Gaming Inc.
03.1996 - 05.1998
High School Diploma -
Tecnical Iicium
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