To consistently contribute my quota to improve the performance of the organization to have a better advantage in competitive market.
Overview
19
19
years of professional experience
Work History
Due Diligence Senior Agent
Wise
Tallinn, Harjumaa
06.2022 - Current
Conducts and improves the Customer Due Diligence (CDD) and
Enhanced Due Diligence (EDD) processes.
Performs CDD and EDD on existing and new customers.
Conducts background checks and documentation activities of high-risk and complex individuals and corporate customers as well as their
counterparties.
Investigates suspicious financial activity, monitor transactions, and refer suspicious cases for further investigation to appropriate authorities.
Risk assessment and categorization.
Effective communication with internal and external stakeholders.
Reviewing a comprehensive list of documents for both individuals and entities
Production Specialist
Swappie
Tallinn, Estonia
04.2021 - 06.2022
Delivered quality products with effective use of control procedures and good inspection skills.
Helped shipping line by pre-assembling boxes to be filled with finished products.
Met customer demand by working extra shifts and consistently exceeding production quotas.
Refurbished and assembled products such as iPhones based on customers' specifications.
Sealed, labeled and transferred completed containers to pallets for efficient shipping.
Inspected final products to assess compliance with quality standards and established tolerances.
Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
KYC Senior Officer
Wema Bank
Lagos, Nigeria
02.2015 - 07.2017
Coordinated activities of functional unit heads to align with corporate strategies.
Reduced non-compliance with internal policies and external regulations through effective communication, training, monitoring compliance, and taking necessary disciplinary action for non-compliance in accordance with organizational policies.
Ensure prompt filing of regulatory reports and SAR /STR reports.
Managed quality programs to reduce overdue compliance activities.
Monitored data export from internal and external systems, identifying and reporting potential compliance risks.
Established and cultivated productive relationships with regulatory bodies.
Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
KYC Officer
Wema Bank
Lagos, Nigeria
05.2014 - 02.2015
Provide and maintain a compliant working environment by adhering to all laws, regulations and ethical standards
Upkeep and update periodic review of existing customers · Interact with clients to obtain KYC and other compliance information and documentation.
Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
Managed practical action plans to respond to audit discoveries and compliance violations.
Counseled committees and department heads regarding compliance risks and standards.
Customer Support/Compliance Officer
HERITAGE BANK
Ilorin, kwara state, Nigeria
06.2012 - 03.2014
Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
Helped to reduce fraudulent cases related to account opening through an effective KYC/KYB process.
Prevented regulatory infractions by the prompt rendition of compliance reports.
Prevented the opening of fraudulent accounts through the detection of fake identification documents.
Achieved high improvement in customer support quality by improving the complaint handling process through training
Contributed to driving increased sales conversion by upselling more digital products through the service desk.
Sales Manager
Intercontinental Bank
Ilorin, Kwara State., Nigeria
05.2005 - 03.2008
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Developed and implemented comprehensive salesperson training program.
Made sure that my customer has a good product
Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Education
Forensic Accounting and Fraud Examination
Coursera
Online
01.2024 - 02.2024
Master of Science - International Business Administration
Estonian Entrepreneurship University Of Applied
Tallinn Estonia
06.2019
Bachelor of Science - Economics
University Of Ilorin
Kwara State, Nigeria
03.2011
No Degree - Diploma in Accountancy
Federal Polytechnic Offa
Kwara State, Nigeria.
Diploma in Data Processing
• Ogbes Computer Professional Institute.
Kwara State, Nigeria
2004
High School Diploma -
• Government Day Secondary School, Balah.
Kwara State, Nigeria
• St. William's Primary School.
Ilorin, Kwara State, Nigeria
1996
Skills
MS Office
Competent to work under pressure
Good interpersonal relationship
Ability to work with little or no supervision
Good analytical skills
Good leadership skills
Excellent communication skills (verbal & writing)
Time management skills
Self-motivated professional and Excellent work ethic
Timeline
Forensic Accounting and Fraud Examination
Coursera
01.2024 - 02.2024
Due Diligence Senior Agent
Wise
06.2022 - Current
Production Specialist
Swappie
04.2021 - 06.2022
KYC Senior Officer
Wema Bank
02.2015 - 07.2017
KYC Officer
Wema Bank
05.2014 - 02.2015
Customer Support/Compliance Officer
HERITAGE BANK
06.2012 - 03.2014
Sales Manager
Intercontinental Bank
05.2005 - 03.2008
Master of Science - International Business Administration
Estonian Entrepreneurship University Of Applied
Bachelor of Science - Economics
University Of Ilorin
No Degree - Diploma in Accountancy
Federal Polytechnic Offa
Diploma in Data Processing
• Ogbes Computer Professional Institute.
High School Diploma -
• Government Day Secondary School, Balah.
• St. William's Primary School.
Similar Profiles
Cameron CullenCameron Cullen
Customer Support Associate at WiseCustomer Support Associate at Wise