Jaana Kangro
Tallinn
Summary
Dynamic professional with a strong background in KYC procedures and client onboarding at InCorpora OÜ. Proven ability to enhance customer relationships through exceptional communication and problem-solving skills. Committed to regulatory compliance and delivering outstanding service, ensuring client satisfaction and successful partnerships.
Overview
28
28
years of professional experience
Work History
Consultant-assistant
Prospera Eesti OÜ/InCorpora OÜ
10.2003 - Current
- Conducting KYC/Due Diligence procedures for the new and existing clients; helping clients with onboarding procedures at banks and financial institutions
- Communication with different financial institutions and concluding cooperation agreements with them.
Sales Assistant
Hilton Reservations Worldwide L.L.C.
12.2001 - 10.2003
- Reservation of rooms at Hilton/Scandic hotels and customer service.
Human Resources Manager
OÜ Trimesta
01.2000 - 12.2001
- Working as Human Resources Manager at Restaurant.
Seasonal worker
Fridaybridge International Farm Camp/Fountain Foods Ltd. UK
05.1997 - 11.1999
- Working at international student camp as seasonal worker.
Education
Bachelor of Science Degree - Business Law
The Estonian-American Business College
Tallinn01.1999
Secondary education -
Tallinn Tõnismäe Science School
Tallinn01.1995
Skills
- KYC procedures
- Due diligence
- Regulatory compliance
- Data analysis
- Client onboarding
- Customer service
- Communication skills
- Problem solving
- Attention to detail
- Negotiation skills
- Team collaboration
- Customer relationship management
- Decision-making
- Integrity and honesty
Additional Information
I am a responsible and loyal worker and ready for new challenges. I have strong experience in Due Diligence field, good attention to details, strong analytical and communication skills and I can work independently as well as in the team. I am always aimed to get things done.
Training
Hilton Reservations Worldwide L.L.C Estonian branch, Customer service training
Personal Information
Date of Birth: 06/29/77
Affiliations
- Traveling
References
References available upon request.
Timeline
Consultant-assistant
Prospera Eesti OÜ/InCorpora OÜ
10.2003 - Current
Sales Assistant
Hilton Reservations Worldwide L.L.C.
12.2001 - 10.2003
Human Resources Manager
OÜ Trimesta
01.2000 - 12.2001
Seasonal worker
Fridaybridge International Farm Camp/Fountain Foods Ltd. UK
05.1997 - 11.1999
Bachelor of Science Degree - Business Law
The Estonian-American Business College
Secondary education -
Tallinn Tõnismäe Science School
Similar Profiles
Kirti LaurKirti Laur
Billing and Office Manager at Axinom Eesti OÜBilling and Office Manager at Axinom Eesti OÜ
Merli-Triin EiskopMerli-Triin Eiskop
Translator, QA Consultant at Lidl Eesti OÜTranslator, QA Consultant at Lidl Eesti OÜ
Joonas RelloJoonas Rello
Adventure Park Builder at 3park Eesti OÜAdventure Park Builder at 3park Eesti OÜ
Olga BorisovaOlga Borisova
Master Data Maintenance Administrator at KONECRANES OUMaster Data Maintenance Administrator at KONECRANES OU
Kris MäekiviKris Mäekivi
Country Sales Manager at NUMAICountry Sales Manager at NUMAI