Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janar Aare

Tartu

Summary

Highly motivated and detail-oriented customer service professional with proven experience in delivering exceptional support to clients. Skilled at handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. Strong communication skills, adaptability, and commitment to maintaining high service standards.

Overview

10
10
years of professional experience

Work History

Furniture Assembler

Köögimööbel24
Tartu
09.2020 - Current
  • Utilized hand tools and power tools for efficient assembly and installation tasks.
  • Assembled furniture according to detailed specifications and assembly instructions.
  • Maintained a clean and organized work area to promote safety and efficiency.
  • Inspected finished products for quality assurance and adherence to standards.

Customer Service Representative

Euronics
Tartu
10.2018 - 05.2020
  • Assisted customers with product inquiries, technical issues, and after-sales support both in-store and via phone/email.
  • Recommended products based on customer needs, leading to increased sales and customer satisfaction.
  • Handled returns, exchanges, and warranty processes according to company policy.
  • Maintained up-to-date knowledge of products, promotions, and store policies.
  • Facilitated resolution of customer issues by interpreting feedback and executing appropriate solutions.

Assistant Manager

Olympic Casino AS
Tartu
05.2015 - 10.2018

I held various positions in a casino.

I was a croupier in the table hall - daily communication with customers, playing casino games.

Bartender - I made drinks, served customers.

Assistant manager

Education

High School Diploma -

Rakvere Ametikool
07-2012

Basic Education -

Vaimastvere Kool
07-2009

Skills

  • Customer Service
  • Problem-solving
  • Conflict resolution
  • Active listening
  • Communication
  • Verbal communication
  • Written communication
  • Computer Skills
  • Time management
  • Teamwork
  • Collaboration
  • Adaptability

Languages

Estonian
First Language
English
Upper Intermediate (B2)
B2

Timeline

Furniture Assembler

Köögimööbel24
09.2020 - Current

Customer Service Representative

Euronics
10.2018 - 05.2020

Assistant Manager

Olympic Casino AS
05.2015 - 10.2018

High School Diploma -

Rakvere Ametikool

Basic Education -

Vaimastvere Kool
Janar Aare