Janella Põldpüü
Järvamaa
Summary
I am 25 years old and I am very interested in logging.
The goal is to improve knowledge and find a job as a timbertruck driver. The biggest wish is to continue as a forest truck driver in Sweden.
I hope that my Sibery Husky Bella, who always accompanies me everywhere, will not be a problem. ( she is always calm while driving and most of the time sleeps)
I have completed the professional education of a driver of road construction machines. I have work experience in forestry, previously also in the wood industry as a simple worker, in catering as a waiter, waitress, customer service.
I have English language skills at a communication level, I have B and CE driver's licenses, professional sertificate code 95.
I have my own Estonia company that I bill for the services provided. (Road Hunters Oü). Also I'm going to do f-skate soon.
Overview
7
7
years of professional experience
Work History
Timbertruck Driver
Alo Põdra/Mika Korkeaniemi
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Timbertruck Driver
Niklas Wikmans
11.2021 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Food Courier
E-Selver Eesti AS
05.2021 - 11.2021
- Cleaned and sanitized food preparation and serving areas.
- Delivered correct food items to tables according to order documentation.
- Restocked food supplies in kitchen and organized storage areas.
- Monitored food temperatures and kept records of all food items.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Greeted customers and provided outstanding customer service.
- Kept detailed knowledge of and followed all food safety guidelines.
Customer Service Representative
Tallink
01.2017 - 05.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Secondary Education
Põltsamaa Ühisgümnaasium
Põltsamaa, Estonia05.2017
Some College (No Degree) - Road Construction Machine Driver
Järvamaa Kutsehariduskeskus
Särevere, EstoniaSkills
- Licensed Driver
- Driver Correspondence
- Safe Driver Training
- Defensive Driver Training
Basketball
I have played basketball since I was 10 years old until I was 21 years old.
Timeline
Timbertruck Driver
Alo Põdra/Mika Korkeaniemi
09.2022 - Current
Timbertruck Driver
Niklas Wikmans
11.2021 - 07.2022
Food Courier
E-Selver Eesti AS
05.2021 - 11.2021
Customer Service Representative
Tallink
01.2017 - 05.2020
Secondary Education
Põltsamaa Ühisgümnaasium
Some College (No Degree) - Road Construction Machine Driver
Järvamaa Kutsehariduskeskus
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