KADRI TIILEN
Tallinn,Estonia
Summary
Accomplished professional with extensive expertise in Leadership and Team Management, Project Management, and Strategic Planning. Proven track record in Budgeting and Cost Control, Risk Management, and Performance Analysis. Adept at Change Management and Communication mastery, with a strong focus on People Management execution. Committed to driving organisational success through strategic initiatives and effective management practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
GFCP Senior Expert
Nordea Abp EE
Tallinn, Estonia
05.2023 - 11.2024
- Acted as a strategic KYC Services partner
- Developed career framework for KYC Services
- Managed talent growth within the team
- Defined KYC Services' talent requirements
- Outlined training assessment needs
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Team Leader, Leading Others
Nordea Abp EE
Tallinn, Estonia
09.2022 - 05.2023
- Led team to peak performance
- Drove business results and championed functional excellence
- Guided team to hit critical targets
- Reduced staff turnover with an effective motivation strategy.
- Fostered a high-performing environment to drive productivity and quality.
- Increased team cohesion by implementing regular feedback sessions.
Team Coordinator, Senior Process Specialist
Nordea Abp EE
Tallinn
04.2020 - 09.2022
- Supported team leader in task management
- Enhanced team process expertise
- Led process optimization initiatives
- Ensured top-notch Estonian management
Education
Bachelor of Science - Information Management
University of Tartu
Tartu, Tartu linn 09/2021 - 07/2024
Master of Science - undefined
Master of Science - Educational Technology
University of Tartu
05/2024 -
Skills
- Leadership and Team Management
- Project Management
- Strategic Planning
- Budgeting and Cost Control
- Risk Management
- Performance Analysis
- Change Management
- Communication mastery
- Onboarding process execution
- People Management
Languages
English
Norwegian
Russian
Estonian
Personal Information
Title: GFCP Senior Expert
Custom
Katrin Järvemets, Nordea, katrin.jarvemets@nordea.com
Certification
• Mar 2024 : Knowledge Leader - Nordea, LPI
• May 2024 : ICA International Advanced Certificate in Anti Money Laundering
• May 2024 : Leading Change, Nordea Learning
• Nov 2023 : Hi-Presentations, Nordea Learning
• Jan 2024 : Basic 4C Problem Solving - Nordea Learning
• May 2024 : New Leader, LPI
• May 2024 : OX Novice Certification, Nordea Learning
• May 2024 : Facilitation Skills, Nordea Learning
• Apr 2022 : Internal Trainer's Practicum, Invicta
Timeline
GFCP Senior Expert
Nordea Abp EE
05.2023 - 11.2024
Team Leader, Leading Others
Nordea Abp EE
09.2022 - 05.2023
Team Coordinator, Senior Process Specialist
Nordea Abp EE
04.2020 - 09.2022
Master of Science - undefined
Bachelor of Science - Information Management
University of Tartu
09/2021 - 07/2024
Master of Science - Educational Technology
University of Tartu
05/2024 -
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