Kairi Palmik

• Led and mentored two agile development teams: one focused on E-mobility product development (Enefit Volt) and the other on Netflix product management within Elektilevi
• Offered strategic guidance and mentorship, enhancing team members' technical competencies and ensuring project success
• Streamlined team workflows and processes, improving operational efficiency and meeting deadlines
• Oversaw developer onboarding and offboarding, ensuring smooth transitions
• Managed the complete recruitment cycle, from identifying talent requirements to onboarding
• Fostered a culture of continuous improvement through coaching and mentoring
• Strengthened team cohesion and collaboration through leadership and targeted initiatives

• Successfully implemented Scrum framework across multiple development teams, improving project delivery and collaboration.
• Provided coaching and support to teams in central services and energy trading sectors (4 teams altogether, 2-3 teams at once)
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
• Managed the full recruitment cycle for new hires, improving team talent
• Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
• Reduced technical debt by actively identifying areas requiring refactoring or architectural improvements during sprint planning sessions.
• Implemented continuous improvement initiatives through regular retrospective meetings with the team.
• Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
• Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
• Streamlined release processes through close coordination between development teams and operations staff.

• Managed IT projects focused on implementing SaaS solutions in HR, including performance management modules (eg Oracle Talent Management module)
• Contributed to the preparation for HR platform procurement
• Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
• Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
• Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
• Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
• Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.

• Freelancer Project Manager (IT, Marketing, Event Management)

Project-based part-time jobs:

• Sales and Marketing Manager in Otepää Golf Centre - , Apr 2017-Dec 2017 (less than 1 year)
• Key Account Manager in HTTPool Estonia (Digital media platform) -July 2016- Apr 2017
• Conference Project Manager in Marketingi Instituut (today Visionest) - Sept2015- May 2016

Projects:

Unistuste Tööandja konkurss ja konverents (The Employer Brand - contest & conference) - 28.01.2016

Tallinn Marketing Week - 16-20.05.2016

• Marketing and Sales Manager in Pure Mind OÜ (www.rannak.ee) Sept2014 - May 2016

• Implemented clients' marketing ideas from concept to execution, resulting in coordinated media plan execution
• Managed marketing projects, consistently delivering them on time and within budget
• Maintained and expanded client portfolio through effective upselling and communication

• Managed IT projects (teams up to 15 people, large budgets) in the IT Markets/Treasury area, mostly collaborating with third-party vendors
• Successfully integrated the Reuters Kondor+ Trade Processing product at the Pan-Baltic level
• Successfully upgraded the Reuters product family Kondor+ (K+TP, KGR, K+) 3.0

Responsibilities

• Increased the share of licensed products among home users, businesses, and state/IT partners, through marketing and sales support efforts
• Developed and implemented marketing strategies that promoted a culture of legality and licensed products
• Managed marketing campaigns (advertising, BTL, PR)
• Reduced risk exposure for the company by identifying and addressing areas of noncompliance.

• Managed software development projects (business and IT) in different domains: Trade Finance, loans, infrastructure, and electronic channels
• architectural pilot projects

• Launched multiple value-added services (Web, SMS, USSD, LBS, MMS)
• Successfully executed the “Extranet Vol 1” project, improving client information processing
• Launched mobile services (FIND NEAREST, 112 positioning, mobile.ee web services)

• Managed the development and administration of the company intranet, improving information flow and operational efficiency
• Led the implementation of an Outlook-based office solution
• Successfully created the company website

• Modernized secretarial operations, implementing a document management system
• Restructured the administrative function, streamlining processes and improving overall productivity

• Managed export operations to Norway, Sweden, and Finland
• Led a team of nine order processors to ensure efficient and accurate order processing