Kairin Reiman
Tartu,793
Summary
Dynamic professional with a wide array of experience in enhancing customer satisfaction and sales effectiveness at Mehiläinen Estonia. Expert in consultative selling and relationship building, demonstrated through successful implementation of CRM systems and innovative sales strategies. Collaborating effectively with cross-functional teams to address customer needs, driving revenue growth and strategic account servicing.
Overview
9
9
years of professional experience
Work History
Recruitment and Sales Specialist
Mehiläinen Estonia
11.2022 - Current
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Collaborated with cross-functional teams to identify and address customer needs.
Microbiologist
A. Le Coq
06.2021 - 10.2022
- Collected and analyzed biological data about relationships between organisms and environment.
- Managed overall laboratory functions.
- Encouraged cooperative management strategies.
- Kept accurate databases of specimens collected and stored in repository.
Nurse Assistant
Tartu University Hospital
11.2015 - 06.2021
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Analyzed and evaluated success of care plans, interventions and treatments.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
M.D. - Medicine
University of Tartu
Tartu06.2028
Bachelor of Science - Biology
University of Tartu
Tartu2018
High School Diploma -
Tallinn English College
Tallinn, Estonia2015
High School Diploma -
Hugo Treffner Gymnasium
Tartu2013
Skills
- Needs Assessment
- Inquiry Handling
- Relationship selling
- Client Relations
- Closing Techniques
- Customer service and care
- Team Collaboration
- Strategic analysis
- Pipeline Management
- Sales Reporting
- Cold-calling
- Relationship Building
- Competitor Analysis
- Consultative Selling
Mountaineering
Passionate about climbing mountains! This year summited one of the highest mountains in the Western Europe and in the Alps - Mont Blanc (4810m) and Mount Kazbek (5054m) in Georgia.
Languages
Estonian
Native language
English
Advanced
C1
Russian
Elementary
A2
Timeline
Recruitment and Sales Specialist
Mehiläinen Estonia
11.2022 - Current
Microbiologist
A. Le Coq
06.2021 - 10.2022
Nurse Assistant
Tartu University Hospital
11.2015 - 06.2021
M.D. - Medicine
University of Tartu
Bachelor of Science - Biology
University of Tartu
High School Diploma -
Tallinn English College
High School Diploma -
Hugo Treffner Gymnasium
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