Kairit Niglas
Tallinn
Summary
Describing myself is never easy so I asked my team, colleagues, and manager for their perspective. They describe me as people-focused and committed to helping others grow. I believe in understanding each person’s strengths and assigning roles accordingly, rather than expecting everyone to do the same thing. I’m known for being proactive, efficient, and always looking for ways to improve. I believe it’s better to make a decision, even if it’s not perfect, than to avoid making one. I invest in people, avoid micromanaging, and strive to make 1:1 meetings something my team looks forward to. I take pride in seeing initiatives through and keeping commitments. Over the past three years, my team has consistently achieved high results in leadership and satisfaction surveys, which I’m very proud of.
Overview
6
6
years of professional experience
Work History
Team Lead
Stebby OÜ
Tallinn
12.2022 - Current
- Responsible for the B2B client segment, including leading/managing all new developments, terms, and strategic projects pertaining to this segment.
- Annual financial planning and budgeting.
- Held regular 1:1 meetings and performance reviews, applying the Gallup Q12 framework.
- Communicate with high-priority clients and support the team in solving complex issues and developing custom solutions.
- Data analysis and drawing conclusions based on findings.
- Developed and implemented a functional CRM setup in Pipedrive.
- Organized team social events and coordinated participation in public expos.
- Led the recruitment and onboarding of new team members.
- Onboarding for all sales functions, making it structured, logical, and friendly for new employees.
Regional Salon Manager
C&C EE OÜ
Tartu
05.2022 - 10.2022
- Responsible for leadin Tartu IDeal (former name) salons.
- Set and took responsibility for sales targets, regularly reporting progress to leadership.
- Presented plans and team achievements to management.
- Managed work schedules and organized team events.
- Implemented 1:1 meetings and introduced the practice company-wide.
- Ensured the salon consistently met Apple’s high standards, including performing spot checks successfully.
- Led recruitment and onboarding of new team members.
- Supported team members with any needs or challenges.
Advertising Project Manager
Postimees Grupp AS
Tartu
09.2021 - 05.2022
- Responsible for major client advertising projects and all related activities, focusing on project management and sales.
- Managed large client advertising projects end-to-end, including project coordination and sales-related tasks.
Sales Manager
Telia Eesti AS
Tartu/Tallinn
08.2019 - 08.2021
- Started as an CS Representative, then moved into Proactive Sales position and later progressed to a managers, supporting sales staff leadership and daily operations.
- Handled churn and high-maintenance B2C clients.
Education
Leadership Training
Different Leadership Trainings
TallinnSkills
- Team leadership
- CRM implementation
- Performance management
- Project management
- Recruitment and onboarding
- Problem solving
- Data analysis
- Operational support
- Excel, Jira, Confluence, Pipedrive
Accomplishments
High team leadership and satisfaction survey results at Stebbys.
References
- Egon Orav egon.orav@stebby.eu
(One of the owners of Stebby and my direct manager)
- Laura Pukk laura.pukk@stebby.eu
(Head of People at Stebby)
Timeline
Team Lead
Stebby OÜ
12.2022 - Current
Regional Salon Manager
C&C EE OÜ
05.2022 - 10.2022
Advertising Project Manager
Postimees Grupp AS
09.2021 - 05.2022
Sales Manager
Telia Eesti AS
08.2019 - 08.2021
Leadership Training
Different Leadership Trainings