Kaja Kanarbik
Tallinn
Summary
Professional client relationship specialist with strong focus on team collaboration and achieving results. Adept at managing client expectations, fostering long-term partnerships, and delivering impactful solutions. Skilled in communication, conflict resolution, and adapting to changing needs, ensuring reliability and trust. Recognized for strategic thinking and results-driven approach that aligns with business objectives.
Overview
33
33
years of professional experience
Work History
Client Relationship Manager
Swedbank AS
07.2003 - Current
- Assisted in managing client communications and inquiries to enhance relationship quality.
- Supported team efforts in addressing client needs and resolving issues promptly.
- Collaborated with colleagues to streamline processes and improve service delivery.
- Maintained accurate client records and documentation for effective follow-up actions.
Project Engineer
AS ESTIVO
09.1993 - 07.2003
- Led project planning and execution, ensuring alignment with client specifications and industry standards.
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
Project Engineer
Imatran Voima OY
01.1993 - 07.1993
- Mentored junior engineers, fostering skill development and promoting best practices in project management methodologies.
Education
MBA -
EBS
Tallinn06-2005
Thermal Power Engineering
Tallinn Technical University
Tallinn, Estonia06-1992
Skills
- Relationship building and management
- Client needs assessment
- Customer engagement
- Contract negotiation
Languages
English
Professional Working
Finnish
Limited Working
Russian
Limited Working
German
Elementary
Timeline
Client Relationship Manager
Swedbank AS
07.2003 - Current
Project Engineer
AS ESTIVO
09.1993 - 07.2003
Project Engineer
Imatran Voima OY
01.1993 - 07.1993
MBA -
EBS
Thermal Power Engineering
Tallinn Technical University
Sport, reading, walking, theatre.
Triathlon: It challenges my endurance and versatility, offering both physical and mental benefits.
Walking with Dogs: This is a great way to enjoy fresh air. Dogs can be wonderful companions who motivate me to stay active.
Reading
Going to the Theater: Experiencing live performances can be incredibly enriching.
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