Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kassandra Ulst

Kassandra Ulst

Pandora Sales Assistant
Tartu

Summary

Dynamic sales professional with a proven track record at Pandora Jewelry Store, excelling in customer service and complex problem-solving. Enhanced customer satisfaction through personalized recommendations and product knowledge, contributing to increased sales. Skilled in visual merchandising and maintaining a positive environment, ensuring a memorable shopping experience for clients.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Sales Assistant

Pandora Jewelry Store
05.2025 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Fielded customer questions to share information about products, availability, and pricing.

Bartender

Luua Baar OÜ
07.2024 - 05.2025
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Kitchen and Service Assistant

Surf&Sun OÜ
05.2023 - 08.2023
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Maintained accurate records of service requests, allowing for better tracking and resolution of issues.
  • Improved customer satisfaction by providing timely and efficient service assistance.

Education

Economy, Psychology, Entrepreneurship

Tartu Kristjan Jaak Peterson Gymnasium
Tartu, Estonia
06-2025

Skills

Complex Problem-solving

Processing payments

Display building

Visual merchandising

Customer service

Problem-solving abilities

Timeline

Sales Assistant

Pandora Jewelry Store
05.2025 - Current

Bartender

Luua Baar OÜ
07.2024 - 05.2025

Kitchen and Service Assistant

Surf&Sun OÜ
05.2023 - 08.2023

Economy, Psychology, Entrepreneurship

Tartu Kristjan Jaak Peterson Gymnasium

Similar Profiles

CREATE PROFILE
Kassandra UlstPandora Sales Assistant