Years of professional experience
Kevin Tinnuri
Tallinn
Summary
Dynamic and detail-oriented professional with diverse experience in event security, customer service, retail, and hospitality. Skilled in problem-solving, communication, and organization, I thrive in high-pressure environments. I hold a professional security qualification and have completed additional training to enhance my expertise. Fluent in Estonian and advanced in English, I am adaptable and capable of working across diverse settings in Europe.
Overview
4
4
1
1
Certification
Work History
Event Security Guard
MEESKOND SECURITY OÜ
08.2021 - Current
- Company Overview: www.meeskond.ee
- Ticket and security control.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Handled high-pressure situations effectively.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Arrived on time and dressed professionally in clean company uniform.
- Www.meeskond.ee
Ice Skating Costumer Service
MEESKOND SECURITY OÜ
12.2021 - 02.2022
- Company Overview: www.meeskond.ee
- Seasonal work
- Issuing skates to costumers
- Maintenance of used skates and ensuring order on the ice rink
- Ensured proper sanitation measures were followed cleaning ice skates.
- Provided support for visitors offering guidance and assistance.
- Www.meeskond.ee
Retail Order Picker
SELVER AS
08.2020 - 11.2020
- Company Overview: www.selver.ee
- Order picker for E-Selver.
- Preparing orders for costumers.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Enhanced customer satisfaction with timely order fulfillment and accurate product selection.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Developed training materials for new hires to ensure consistent performance from all team members.
- Communicated effectively with coworkers, providing clear instructions on task priorities and updates on progress.
- Checked pricing, scanned items.
- Arrived on time and dressed professionally in clean company uniform.
- Www.selver.ee
Gas Station Cashier
Olerex AS
02.2020 - 03.2020
- Company Overview: olerex.ee
- Customer service
- Displaying goods
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
- Confirmed stock levels and expiration dates of merchandise.
- Arrived on time and dressed professionally in clean company uniform.
- Olerex.ee
Retail Sales Associate Worker
Stockmann AS
10.2019 - 11.2019
- Company Overview: stockmann.ee
- Assistant turning Crazy Days sales promotion week
- Customer service, display of groceries.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Arrived on time and dressed professionally in clean company uniform.
- Stockmann.ee
Restaurant Waiter
Ventoluks OÜ
06.2017 - 08.2018
- Company Overview: www.talukorts.ee
- Seasonal work at Talukõrts restaurant’s outdoor terrace in Tallinn’s Old Town during the summer months
- Serving food and drinks to tables
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Assembling furniture for overnight storage.
- Www.talukorts.ee
Retail Worker
Õpilasmalev SA
07.2016 - 08.2016
- Company Overview: malev.ee
- Temporary assistant worker
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Malev.ee
Strawberry Picker
Õpilasmalev SA
07.2015 - 08.2015
- Company Overview: malev.ee
- Temporary seasonal work
- Consistently met daily quotas for picked strawberries, contributing significantly towards meeting overall seasonal targets.
- Demonstrated adaptability in various weather conditions while maintaining focus on accurate picking and adherence to timelines.
- Contributed to higher overall harvest volume through consistent hard work and attention to detail when selecting ripe berries.
- Enhanced strawberry yield by diligently picking ripe fruits and implementing proper harvesting techniques.
- Malev.ee
Education
High School Diploma -
Tallinn's Free Waldorf School
Tallinn01.2019
Basic Education -
Tallinn's Free Waldorf School
Tallinn01.2016
Skills
- Critical thinking
- Sharp observation
- Workplace Safety
- Quick Learner
- Service Quality
- Patience and Empathy
- Cash Handling Accuracy
- Customer Assistance
- Complaint Handling
- Handling pressure
- Complex Problem-Solving
Training
- Security guard additional training day, MEESKOND SECURITY OÜ, 2023, 6 hours
- Security guard professional qualification MEESKOND SECURITY OÜ, 2022, 120 hours
- Security guard license exam, Association of Estonian Security Companies, 2022, 2 hours
- Musical education, Arsis OÜ, 2007-2013, 6 years
- Additional training of handbell ensemble at Arsis Handbell School, Arsis OÜ, 2011-2013, 2 years
- Tennis training at Rene Busch Tennis School, 2014-2017, 3 years
Locations
I am free to move across Europe if required.
Locations I have currently worked from in Estonia: Tallinn, Tartu, Pärnu
Languages
Estonian
Native language
Estonian
Proficient
C2
English
Advanced
C1
Russian
Elementary
A2
Cv date
09/29/24
Employment type
- Temporary
- Internship
- Full-time
- Part-time
- Additional training
Certification
- Security Guard, level 3 license
Accomplishments
- Successfully led a backstage security team at the concert of over 70,000 attendees
- Conducted overnight security patrols, safeguarding high-value electronics and event equipment during concert setups and dismantling phases multiple times.
- Consistently collaborated with local police forces during large-scale events with tens of thousands of visitors, ensuring seamless security operations and crowd safety.
- Successfully managed Tallinn’s Old Town ice skating park during peak season, ensuring smooth operations and visitor safety for a high volume of tourists and visitors.
- Trained and mentored a new team of retail order pickers after just nearly 4 months on the job, having quickly mastered the role and its responsibilities
- Successfully earning income through gaming by securing a monthly contract with a professional gaming organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Licensed Security Guard, Meeskond Security OÜ
- Contracted Player, Ouranos, Pantheon Alliance
Timeline
Ice Skating Costumer Service
MEESKOND SECURITY OÜ
12.2021 - 02.2022
Event Security Guard
MEESKOND SECURITY OÜ
08.2021 - Current
Retail Order Picker
SELVER AS
08.2020 - 11.2020
Gas Station Cashier
Olerex AS
02.2020 - 03.2020
Retail Sales Associate Worker
Stockmann AS
10.2019 - 11.2019
Restaurant Waiter
Ventoluks OÜ
06.2017 - 08.2018
Retail Worker
Õpilasmalev SA
07.2016 - 08.2016
Strawberry Picker
Õpilasmalev SA
07.2015 - 08.2015
High School Diploma -
Tallinn's Free Waldorf School
Basic Education -
Tallinn's Free Waldorf School
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