Kreete Pilv
Kärdla,205
Summary
Dynamic and adaptable professional with a proven track record at OÜ Hiiu Gruuv, excelling in high-pressure environments and delivering exceptional customer service. Skilled in multitasking and maintaining composure, I enhanced customer satisfaction and operational efficiency. A quick learner, I seamlessly integrate into teams, fostering positive workspaces and driving continuous improvement.
Overview
3
3
years of professional experience
Work History
Waitress
OÜ Hiiu Gruuv
06.2021 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Pizza Chef Assistant
OÜ Hiiu Gruuv
06.2022 - 08.2022
- Maintained a clean and organized workspace, ensuring compliance with food safety regulations and fostering a positive work environment.
- Supported head chef in managing kitchen staff schedules, ensuring adequate coverage during peak times for optimal efficiency.
- Assisted in inventory management, contributing to reduced waste and improved cost control measures.
- Enhanced customer satisfaction by consistently producing high-quality pizzas with attention to detail and presentation.
Customer Service
Eventering OÜ
05.2023 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Palade Elementary School
Palade, Hiiumaa, Estonia06-2017
Kärdla Elementary School
Kärdla, Estonia06-2021
High School Diploma -
Hiiumaa Gymnasium
Kärdla, Estonia06-2024
Pedagogy
Tallin University
Tallinn, Estonia06-2027
Skills
- Customer service focus
- Exceptional customer service
- Friendly customer service
- Superb Customer Service
- Quick learner
Accomplishments
Danced at Tt- stuudio 2008-2024
SlonnyFest 2021 Laureate title
Broadstairs programme 2019
Languages
Estonian
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Timeline
Customer Service
Eventering OÜ
05.2023 - 08.2024
Pizza Chef Assistant
OÜ Hiiu Gruuv
06.2022 - 08.2022
Waitress
OÜ Hiiu Gruuv
06.2021 - 08.2021
Palade Elementary School
Kärdla Elementary School
High School Diploma -
Hiiumaa Gymnasium
Pedagogy
Tallin University
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