Kris Jans
Tallinn
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Have a knowledge of how to find a connection with different types of people and stay calm in any stressful situation, finding the best solutions as an outcome. Have an ability and wish to learn quick and constantly improve skills and knowledge.
Overview
6
6
years of professional experience
Work History
Shift Manager/Floor Manager/Team Leader
Studioworks OÜ
02.2022 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Taking care of shift's needs and partner's worries and issues.
- Acting quick and professional during extraordinary situations.
Assistant Shift Manager
Saturn Investments OÜ
10.2019 - 02.2021
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Recruiter Assistant
Barbora
03.2020 - 05.2020
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
Cashier\Waiter
MySushi, DAS Group OÜ
03.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Barista Shift Manager
Reval Café, Esperan OÜ
09.2018 - 02.2019
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Cashier
OLEREX
06.2018 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School -
Tallinna Humanitaargümnaasium26.keskkool
Estonia01.2019
Basic Education -
TallinnaMustamäeHumanitaargümnaasium 52.keskkool
Estonia01.2013
Skills
- Energetic and Enthusiastic
- Punctual and Reliable
- Problem-solving abilities
- Organizational skills
- Attention to detail
- Documentation and Reporting
- Staff Training, Onboarding and Mentoring
- Effective communication
- Staff motivation
- Critical Thinking
Languages
Russian
Native language
Estonian
Advanced
C1
Russian
Proficient
C2
English
Advanced
C1
Hobbies and Interests
- Puzzles
- Sport
- Reading
- Music/ Singing
- Travelling
Training
May 2022 - Team Leading Trainig
Timeline
Shift Manager/Floor Manager/Team Leader
Studioworks OÜ
02.2022 - Current
Recruiter Assistant
Barbora
03.2020 - 05.2020
Assistant Shift Manager
Saturn Investments OÜ
10.2019 - 02.2021
Cashier\Waiter
MySushi, DAS Group OÜ
03.2019 - 08.2019
Barista Shift Manager
Reval Café, Esperan OÜ
09.2018 - 02.2019
Cashier
OLEREX
06.2018 - 07.2018
High School -
Tallinna Humanitaargümnaasium26.keskkool
Basic Education -
TallinnaMustamäeHumanitaargümnaasium 52.keskkool
Similar Profiles
Liva NagleLiva Nagle
Game Presenter at Studioworks OÜGame Presenter at Studioworks OÜ
Lolita KolotovaLolita Kolotova
Shift Manager at Studioworks OÜShift Manager at Studioworks OÜ
Anastassia IvanovaAnastassia Ivanova
Game Presenter at Studioworks OÜGame Presenter at Studioworks OÜ