Having spent over two decades in the retail industry, I have honed valuable skills in leadership, communication, and problem-solving. Throughout my career, I progressively grew to the role of Store Manager, overseeing operations and collaborating with esteemed international companies and brands. In 2021, driven by a passion for technology, I embarked on a journey to re-skill. Under the guidance of a seasoned mentor with over 20 years of IT industry experience, I immersed myself in the world of front-end development.
My dedication to mastering new skills and my ability to adapt quickly have paved the way for a seamless transition from retail to the dynamic realm of IT. I am now poised to contribute my unique blend of management acumen and technical prowess as a Junior Front-End Developer. Eager to leverage my newfound expertise, I am committed to delivering innovative solutions and collaborating effectively within a team.
My journey reflects an unwavering commitment to growth and an insatiable curiosity to explore new horizons. I am excited to embark on this new chapter, translating my proven capabilities into meaningful contributions in the IT sector.
Dynamic Web Experiences: Crafted visually captivating and seamless web experiences, specializing in dynamic websites and captivating landing pages.
Expertise in Tech Stack: Leveraged expertise in Tailwind CSS, Alpine.js, and HTMX to ensure exceptional design, functionality, and responsiveness across various devices.
Version Control Mastery: Utilized Git for efficient version control, enabling collaborative development, tracking changes, and managing project history.
Efficient Collaboration: Collaborated seamlessly with teams using GitLab, enhancing code management, issue tracking, and continuous integration for streamlined development workflows.
Integrated Development Environment: Worked proficiently with Visual Studio Code, utilizing its advanced features to optimize coding, debugging, and extensions for enhanced development efficiency.
End-to-End Project Management: Managed projects from concept to completion, transforming clients' visions into reality, exceeding expectations for design and user experience.
Customer-Centric Approach: Prioritized customer satisfaction through open communication and a thorough understanding of client needs. Committed to delivering results that left clients thrilled with the final product.
Retail Management Expertise: Directed daily retail operations across renowned brands such as Mohito, Jack&Jones, Vero Moda, Vila, and Women'Secret. Supervised staff and implemented strategic initiatives to enhance store performance, resulting in boosted sales growth.
Customer-Centric Approach: Provided exceptional customer service, skillfully resolving issues across diverse brand clientele. Maintained positive and enduring customer relationships through attentive care.
Team Leadership: Mentored and coached employees, fostering skill development, and facilitating seamless teamwork within a diverse retail environment encompassing Mohito, Jack&Jones, Vero Moda, Vila, and Women'Secret.
Inventory Management: Orchestrated accurate inventory tracking and stock replenishment strategies, ensuring consistent availability of products from renowned brands like Mohito, Jack&Jones, Vero Moda, Vila, and Women'Secret. Conducted regular audits to prevent shrinkage.
Operational Efficiency: Developed and executed store policies, schedules, and procedures, optimizing workflow productivity and achieving operational goals across a multi-brand landscape including Mohito, Jack&Jones, Vero Moda, Vila, and Women'Secret.
Data-Driven Decision-Making: Analyzed financial and performance data from brand-specific operations such as Mohito, Jack&Jones, Vero Moda, Vila, and Women'Secret to identify opportunities for improvement, cost savings, and effective marketing strategies.
Adaptability and Growth: Successfully transitioned to IT by re-skilling as a front-end developer, showcasing a commitment to learning, growth, and embracing new challenges while leveraging the brand expertise gained from Mohito, Jack&Jones, Vero Moda, Vila, and Women'Secret.
Efficient Office Management: Established and maintained a highly organized office environment, contributing to operational efficiency and a professional ambiance in line with performance objectives.
Timely Requests Fulfillment: Reviewed files and records promptly to meet requests, demonstrating attention to detail and an organized approach.
Resource Optimization: Managed the office budget adeptly, overseeing inventory, postage, and vendor services to maximize resource utilization.
Effective Communication: Handled correspondence, calls, and created business letters professionally, maintaining clear and effective communication channels.
Inventory Expertise: Managed office supplies through efficient inventory control, ensuring availability while avoiding excess or shortages.
Streamlined Coordination: Orchestrated office activities, meetings, and travel arrangements, fostering seamless operations and boosting overall productivity.
Commitment to Excellence: Maintained a high standard of professionalism and dedication, contributing to a productive work environment aligned with performance goals.
Precise Garment Fitting: Measuring garments accurately, and determining necessary alterations for proper fit.
Skillful Repairs: Utilized sewing machines and hand stitching to repair or replace, buttons, snaps, and linings, maintaining garment quality.
Guideline Adherence: Read and interpreted work orders meticulously, ensuring compliance with specific guidelines for the creation of high-quality pieces.
Progress Tracking: Pinned folding or marked cloth at seams, indicating alterations in progress and ensuring accuracy throughout the process.
Preparation and Maintenance: Prepared alterations for pick-up by pressing, steaming, and hanging items. Liaised with maintenance for sewing machine repairs and mechanical issues, while following instructions meticulously.
Customer Assistance: Provided personalized assistance to customers, helping them locate products, answering queries, and offering product advice.
Telephone Support: Responded to incoming calls, furnishing information on store offerings, products, and services.
Payment Handling: Processed various payment methods, including cash, checks, and credit cards, ensuring accurate transactions.
Inventory Management: Monitored stock levels, facilitating timely restocking of shelves and maintaining product availability.
Sales Engagement: Engaged customers in sales discussions, addressing pain points, and conveying product features to facilitate informed purchasing decisions.
Visual Merchandising: Designed appealing product displays with signage to promote sales and maintain a well-organized store environment.
Customer Interaction: Interacted positively with customers, offering guidance, answering questions, and facilitating purchases, while ensuring store cleanliness and organization.