Kristen Piller
Rakvere
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Waiter
Raddison Collection
Tallinn
03.2023 - 06.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Dishwasher
Norefjell Ski Og Spa
Noresund
11.2021 - 04.2022
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Stepped into additional roles during busy times to boost coverage of important stations.
Housekeeping Room Attendant
Norefjell Ski Og Spa
Noresund
07.2021 - 08.2021
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Mechanic
Stik Rakvere AS
Rakvere
04.2021 - 06.2021
- Performed preventive maintenance tasks to verify proper repairs.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Technician/mechanic
Elke Auto AS
Rakvere
10.2019 - 12.2019
- Mentored junior technicians in maintenance, repair and reporting duties.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Applied critical thinking and research to address complex issues.
Mechanic
Grossi Toidukaubad OÜ
Rakvere
08.2018 - 09.2018
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
Vocational School Certificate - Automotive Mechanics
Rakvere Ametikool
Rakvere 09.2017 - 06.2020
Skills
High-volume dining
Movement activities
In my free days, i like to go on a walk or run in the street.
Sometimes i gather my friends to go out play some football in a small pitch.
Timeline
Waiter
Raddison Collection
03.2023 - 06.2023
Dishwasher
Norefjell Ski Og Spa
11.2021 - 04.2022
Housekeeping Room Attendant
Norefjell Ski Og Spa
07.2021 - 08.2021
Mechanic
Stik Rakvere AS
04.2021 - 06.2021
Technician/mechanic
Elke Auto AS
10.2019 - 12.2019
Mechanic
Grossi Toidukaubad OÜ
08.2018 - 09.2018
Vocational School Certificate - Automotive Mechanics
Rakvere Ametikool
09.2017 - 06.2020
Similar Profiles
Kostas GiotisKostas Giotis
Head Chef at Raddison Blu Park HottelHead Chef at Raddison Blu Park Hottel
Mamisa DlaminiMamisa Dlamini
Hotel room attendant at Raddison Blue UmhlangaHotel room attendant at Raddison Blue Umhlanga
Salote StephensSalote Stephens
Food and Beverage Attendant at Raddison PlazaFood and Beverage Attendant at Raddison Plaza