Kristina Bannikova
Pärnu
Summary
I have been my whole life a football player. Due to the fact that in Estonian football leagues women doesn´t get paid, I have been looking for the jobs that gives me an opportunity to play football as professionally as I could. That is why I have been changing working places so often.
Now I have decided to finish my career in sports and I am looking for job, where I can challenge myself more and develop.
I am active and social person, who likes to challenge herself. I have positive mindset and really quick learner and adapt well with new environment. I like, when things are organized an I am really observant.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hotel Reservation Specialist
Sanatoorium Tervis AS
03.2022 - Current
- Increased customer satisfaction by efficiently managing reservations and addressing guest inquiries.
- Streamlined booking processes for improved efficiency, handling high volumes of calls and online bookings.
- Ensured accurate record keeping for all reservations, minimizing errors and facilitating smooth check-in procedures.
- Assisted in training new employees on reservation systems and best practices, contributing to a knowledgeable workforce.
- Improved communication between departments by serving as a liaison between reservations, front office, housekeeping, and other hotel functions.
- Managed group bookings effectively while coordinating rooming lists, special requests, billing arrangements for corporate events or large parties.
- Maintained a high level of knowledge about hotel facilities, services, and local attractions to enhance guest experience during the reservation process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Implemented marketing and promotional initiatives to increase occupancy.
- Enhanced customer loyalty by delivering personalized recommendations for room types, packages, and amenities.
- Handled guest complaints professionally, resolving issues quickly to retain positive guest relationships.
Football Coach
JK Vaprus MTÜ
06.2019 - 03.2022
- Improved team performance by developing and implementing effective training programs and practice sessions.
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Reduced injury rates by promoting proper technique, safety precautions, and strength training exercises.
- Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
- Collaborated with fellow coaches to exchange ideas, improve practice routines, and share resources.
- Increased player retention by cultivating strong relationships with athletes and their families through regular communication and support.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Mentored assistant coaches in professional development opportunities to enhance their knowledge of the sport or coaching techniques.
- Enhanced physical conditioning of athletes with specialized exercises designed to maximize performance during games while minimizing fatigue or risk of injury.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Trained athletes in proper use of equipment for safety and maximum results.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Professional Football Player
SSC Napoli Femminile
08.2018 - 05.2019
- Enhanced team performance by consistently executing plays and demonstrating strong leadership on and off the field.
- Achieved numerous victories through effective communication and collaboration with teammates and coaches.
- Participated in community outreach programs, fostering positive relationships between the team and its fans.
- Maintained optimal physical condition through rigorous training, resulting in improved speed, agility, and endurance.
Football Coach
Pärnu Jalgpalliklubi
06.2013 - 06.2017
- Improved team performance by developing and implementing effective training programs and practice sessions.
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Reduced injury rates by promoting proper technique, safety precautions, and strength training exercises.
- Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
- Increased player retention by cultivating strong relationships with athletes and their families through regular communication and support.
- Developed game plans that capitalized on team strengths while exploiting opponents'' weaknesses for successful game outcomes.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Identified talent in young athletes through scouting efforts at local schools or regional sporting events.
Swimming Teacher
Kindergarten Mai
09.2013 - 06.2015
- Improved swimmer performance by developing personalized training plans for individual students.
- Enhanced student safety by enforcing pool rules and maintaining a vigilant watch during lessons.
- Increased student retention with engaging, age-appropriate teaching methods and activities.
- Reduced class disruptions by effectively managing classroom behavior and addressing individual needs.
Football Coach
FC Santos Tartu
01.2011 - 05.2013
- Improved team performance by developing and implementing effective training programs and practice sessions.
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
- Reduced injury rates by promoting proper technique, safety precautions, and strength training exercises.
- Identified talent in young athletes through scouting efforts at local schools or regional sporting events.
Education
Bachelor of Science - Physical Education And Coaching
University of Tartu
Tartu, Estonia06.2014
Skills
- Attention to detail
- Conflict resolution
- Empathy and understanding
- Decision-making
- Excellent communication
- Problem-solving abilities
- Adaptability
- Organizational skills
- Data entry accuracy
- Language proficiency
- Time management
Languages
Estonian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Certification
UEFA Football Coach A licence course (Finished in 2022)
Timeline
Hotel Reservation Specialist
Sanatoorium Tervis AS
03.2022 - Current
Football Coach
JK Vaprus MTÜ
06.2019 - 03.2022
Professional Football Player
SSC Napoli Femminile
08.2018 - 05.2019
Swimming Teacher
Kindergarten Mai
09.2013 - 06.2015
Football Coach
Pärnu Jalgpalliklubi
06.2013 - 06.2017
Football Coach
FC Santos Tartu
01.2011 - 05.2013
Bachelor of Science - Physical Education And Coaching
University of Tartu
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