Ksenja Ponomarjova
Tallinn
Summary
Dynamic and adaptable professional with diverse experience in project management, sales, customer service, and administration. Recognized for being a quick learner, solution-oriented, and able to thrive in changing environments. Skilled at building strong client relationships, coordinating projects, and ensuring operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Piletilevi Group AS
08.2019 - 05.2020
- Negotiated contracts and developed tailored sales strategies.
- Collaborated with event organizers to ensure seamless event management and successful ticket sales.
- Monitored event performance and implemented improvements to boost sales results.
Sales Representative
Impuls EE OÜ
10.2017 - 06.2019
- Generated new business through active outreach and client meetings.
- Consulted with customers to assess needs and create tailored proposals.
- Secured contracts and exceeded sales targets, contributing to company growth.
Accountant / Sales Secretary
Alfatre Cargo OÜ
11.2014 - 09.2016
- Processed invoices and maintained accurate financial records.
- Prepared reports to support management decision-making.
Deputy Manager
Statoil Fuel & Retail Eesti AS
02.2014 - 11.2014
- Supervised daily store operations, inventory, and reporting.
- Assigned tasks, motivated team members, and handled complex customer situations.
- Acted as store manager during absences, ensuring operational continuity.
Senior Salesperson / Salesperson
Statoil Fuel & Retail Eesti AS
08.2012 - 02.2014
- Delivered excellent customer service and achieved sales goals.
- Managed shift schedules and work routines as Senior Salesperson.
Waitress
Pirosmani Georgian Restaurant
06.2007 - 08.2007
- Provided attentive table service and ensured customer satisfaction.
Breakfast Server
L'Ermitage Hotel
08.2006 - 09.2006
- Served breakfast in a fast-paced hospitality environment.
Education
Bachelor's Degree - Political Science
Tallinn University
Skills
- Project & Event Management
- Client Relations & Negotiation
- Sales Strategy & Business Development
- Administrative & Accounting Support
- Team Leadership & Staff Training
- Multilingual Communication (Russian, Estonian, English)
- MS Office (Word, Excel, PowerPoint), 1C
Certification
- Internet Marketing – MOST ÄRIKOOL O
- Estonia (2020)
- Personal Trainer – Fysioline Eesti O
- Estonia (2018)
- Basic Accounting Course – Adult Education Centre, Estonia (2016)
- Future Leader Development Program – Statoil Fuel & Retail Eesti AS, Estonia (2013)
Languages
Russian – Native (C1)
Estonian – Advanced (B2)
English – Advanced (B2)
Timeline
Project Manager
Piletilevi Group AS
08.2019 - 05.2020
Sales Representative
Impuls EE OÜ
10.2017 - 06.2019
Accountant / Sales Secretary
Alfatre Cargo OÜ
11.2014 - 09.2016
Deputy Manager
Statoil Fuel & Retail Eesti AS
02.2014 - 11.2014
Senior Salesperson / Salesperson
Statoil Fuel & Retail Eesti AS
08.2012 - 02.2014
Waitress
Pirosmani Georgian Restaurant
06.2007 - 08.2007
Breakfast Server
L'Ermitage Hotel
08.2006 - 09.2006
Bachelor's Degree - Political Science
Tallinn University
Driver’s License
Category B, B1 — since 2008
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