Lolita Kolotova
Tallinn,784
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Shift Manager
Studioworks OÜ
12.2023 - Current
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Organization of Team Meetings and Team Events
- Collaborated with other leaders and executives to direct workflow and support operations.
- Supervised staff throughout the shift.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Team Leader for the teams of Floor Manager and Game Presenters
Floor Manager
Studioworks OÜ
01.2023 - 12.2023
- Managed and leaded the team of Game Presenters to maintain smooth-running operations of shop floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Solving game mistakes happening in a live mode during online casino translations
- Working with different departments for a better studio operations
- Organizing Team Meetings and Team Events
Game Presenter
Studioworks OÜ
06.2022 - 01.2023
- Continuously improved presentation skills by incorporating feedback from supervisors, peers, and players to deliver an exceptional gaming experience.
- Delivered dynamic presentations that showcased the excitement of each game while adhering to industry standards and regulations.
- Participated in regular training sessions to stay current on industry trends and best practices.
Education
Bachelor of Science - Finance,Banking And Insurance
State University of Trade And Economics
Kyiv07.2023
Skills
- Decision-Making
- Customer service focus
- Staff Motivation
- Energetic and Enthusiastic
- Relationship Building
- Team Development
- Mentoring and Coaching
- Documentation And Reporting
- Problem-Solving
- Computer Skills
- Work Planning and Prioritization
- MS Office
Languages
Russian, Ukrainian
Native language
English
Advanced
C1
Estonian
Beginner
A1
German
Beginner
A1
Timeline
Shift Manager
Studioworks OÜ
12.2023 - Current
Floor Manager
Studioworks OÜ
01.2023 - 12.2023
Game Presenter
Studioworks OÜ
06.2022 - 01.2023
Bachelor of Science - Finance,Banking And Insurance
State University of Trade And Economics
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