Luka Mei Simre

Duties included table service and making drinks at the bar. Keeping work surfaces tidy. And setting tables for the group when necessary.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Used cash registers and credit card machines to cash out customers.

When I worked at a flower shop, I was at the cash register, greeting customers and selling flowers to customers (and giving advice when needed). In addition, I cleaned the flowers and put them on the counter. I also had some opportunities to make bouquets.

• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.

Bartender - prepares desserts, sells drinks (mainly coffee, wine, beer)

Cashier - Welcoming customers and processing payments, taking and preparing food orders, keeping the restaurant in order

Waitress - tidied tables, directed customers

• Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.

and taking orders to the table

• Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
• Managed cash transactions accurately, balancing the cash register at the end of each shift.
• Enhanced customer experience by providing friendly and attentive service during busy shifts.
• Verified identification before serving customers to comply with state law.
• Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.
• Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
• Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.