Maarit Jagomann
Tallinn
Summary
I am a Cloud Business Manager at ALSO Group, a leading provider of IT and cloud solutions and services in Europe. With more than eight years of experience in product and business management, I have successfully developed, launched, and expanded new cloud services in the Estonian cloud services selling portal, growing the sales and profitability of our portfolio.
My core competencies include negotiation, sales, management, and account management, as well as analytical, technical, and communication skills. I hold a Bachelor's degree in Germanic Languages, Literatures, and Linguistics from Tallinna Ülikool, and two certifications in Software Engineering and Business Process Modeling and Automation from TalTech. I also have a Cloud Sales Fundamentals certification from Acronis, which demonstrates my knowledge and expertise in cloud computing and solutions. My mission is to drive the digital transformation and innovation of the wholesale and telecommunications industry, and to deliver value-added services and solutions to our customers and partners.
Overview
14
14
years of professional experience
Work History
ALSO Cloud Marketplace Business Manager
ALSO Group
Tallinn
02.2020 - Current
- Developing, managing, expanding and launching new cloud services in Estonian cloud services selling portal
- Assisting existing and finding new partners and business opportunities
- Growing sales of the whole portfolio
- Partner relationship development
- Marketing activities based on the local ISV portfolio
- Partner trainings and event hosting
- Company representation in various events
ALSO Cloud Marketplace Product Manager
ALSO Group
Tallinn
10.2017 - 02.2020
- Developing, managing, expanding and launching new cloud services in Estonian cloud services selling portal
- Assisting existing and finding new partners and business opportunities
- Growing sales of the whole portfolio
- Partner relationship development
- Marketing activities based on the local ISV portfolio
- Partner trainings and event hosting
Product Manager
Elisa Eesti AS
Tallinn
11.2015 - 10.2017
- Supporting Service and Sales Departments
- Monitoring Service performance, incident resolution
- Conducting of trainings and presentations
- Configuring and managing service packages in a customer management and billing system
- Developing new service-related competencies at the frontline
- Budgeting and monitoring of services
- Preparation and supervision of contracts for new services
- Managing the lifecycle of services including increasing billing and sales volumes
- Portfolio: IT services (including Office 365, domain and webpage services, virtual server solutions, mobile device insurance and all the new IT services)
Corporate Customer Consultant
Elisa Eesti AS
Tallinn
02.2014 - 10.2015
- Elisa services and products sales (mobile and internet solutions) to new and dedicated Corporate Customers in the SME segment (also winback Customers).
- Advising and responding to corporate customers entering via electronic information channels, coordinating and correctly channeling them across all departments in the company.
- Providing assistance, consultancy, and technical support to the members of the Telesales team.
Headhunter/Researcher/Assistant
Elisa Eesti AS
Tallinn
02.2013 - 02.2014
- Finding suitable candidates for ongoing projects (including cross-border) based on a specific profile given from the Customer.
- Setting up the initial project profile in collaboration with the customer.
- Hunting down the candidates with contacts and initial backgrounds with CV acquisition.
- Administration of appointments and managing the PowerSell system.
- Maintaining the company's website.
- All other supportive tasks to support the team.
Telemarketer
Elisa Eesti AS
Tallinn
10.2010 - 02.2013
- Finding new Consumer Customers and selling the whole telecommunications company´s portfolio (mobile and internet solutions).
- Seamlessly moving the Customer from one operator to another.
- Training new telemarketers on voice and mobile packages with all the necessary additional services.
- Achievement: TOP 2 employee in the department on based of a yearly evaluation.
Education
BBA - Germanic Languages, Literatures, And Linguistics
Tallinna Ülikool
Tallinn01-2014
Skills
- Business Planning
- Financial Oversight
- Strategic Planning
- Documentation And Reporting
- Customer Service
- Project Management
- Negotiation
- Sales and Marketing
- Process Improvement
- Analytical Thinking
- Business Development
- Customer Relationship Management
Languages
Estonian
First Language
English
Advanced (C1)
C1
German
Advanced (C1)
C1
Russian
Beginner
A1
French
Beginner
A1
Timeline
ALSO Cloud Marketplace Business Manager
ALSO Group
02.2020 - Current
ALSO Cloud Marketplace Product Manager
ALSO Group
10.2017 - 02.2020
Product Manager
Elisa Eesti AS
11.2015 - 10.2017
Corporate Customer Consultant
Elisa Eesti AS
02.2014 - 10.2015
Headhunter/Researcher/Assistant
Elisa Eesti AS
02.2013 - 02.2014
Telemarketer
Elisa Eesti AS
10.2010 - 02.2013
BBA - Germanic Languages, Literatures, And Linguistics
Tallinna Ülikool
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