As an experienced professional with a background in entrepreneurship, banking and business development. I`m passionate about delivering value and driving business growth through innovative strategies. I'm a life-long learner who adapts fast into new situations and I highly value great team work and proactive approach in everything I do. I`m committed to achieving success through collaboration, innovation, and solution oriented mindset.
Leading a specialized team of three individuals focused on voice, internet, and VAS services. Specialized in adapting and developing services to market needs, implementing pricing strategies, and developing new services based on customer needs. Gained experience in business strategic planning, budgeting, and continuous analysis to drive sales. Adept at managing relationships with partners and leading regular business growth through successful team management.
Led strategic initiatives, analyzing and implementing new developments to optimize processes and enhance efficiency. Successfully planned and launched new products and services, spearheading projects that generated annual six-figure business revenue.
As a results-driven Sales Support Manager, I successfully developed and implemented impactful sales plans during my tenure. Responsibilities included expanding customer bases and establishing a robust market presence. I collaborated daily with the marketing, CRM, and business development departments. Specialized in driving sales through SME channels, creating targeted marketing plans, and ensuring high customer satisfaction. Demonstrated a proven track record in monitoring sales outcomes, delivering valuable insights, and spearheading business transformation activities during product launches.
Applied expertise in aligning Contact Center processes to improve efficiency and effectiveness. Successfully oversaw end-to-end operations, ensuring optimal performance and seamless integration across the Baltics.
Summer Sales Representative selling door to door children's books and educational software (summers 2015, 2018, 2019). Gained exceptional work ethic, self-discipline, adaptability and achieving success with 2000-2500 contacts over 12 weeks in diverse backgrounds. Excelled in personal sales while managing teams. Attended training in leadership, advanced sales, and management.
Leadership
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