Maija Majamäki
Experienced Product Manager | Agile Coach | Design Thinker
Tallinn
Summary
As an experienced product owner/manager, I prioritize user-centric design thinking to achieve success. My skill set extends beyond product design, including expertise in service design and design sprints. I consistently bring a fresh perspective to every project, leading to valuable insights and exceptional outcomes. With a dedication to user experience, I strive to create game-changing products that truly resonate with users. I thrive on developing unconventional solutions that make an impact and am always eager to think outside the box.
As a highly adaptable professional, I'm open to relocation and excited to bring my unique skill set to any team, whether in-house or as a contractor.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
Product Manager/Agile Coach
Flying Pony Oü
Tallinn
08.2022 - Current
- Established Flying Pony Oü in 2022 to join global projects
- Provided product management consultancy for a UK credit card app at Vacuumlabs (Aug - Dec 2022), delivering comprehensive analysis, customer journey mapping, and user flow conceptualization.
- Communicated effectively with cross-functional teams and stakeholders, ensuring seamless project execution.
- Applied Agile methodologies such as Scrum, Kanban, and Scrumban to drive product success.
- At FlyingPony OÜ Design Sprint Facilitator, Service Designer consulting, Agile Coaching
Sales-Oriented Chief Operating Officer
BestCoders OÜ
Tallinn
11.2021 - 08.2022
- Drove exceptional leadership and operational excellence in the IT consultancy industry.
- Devised and executed highly effective near-shore talent acquisition strategies, attracting top-tier IT talent.
- Expanded operations to Poland, establishing BestCoders Poland Sp. z.o.o.
- Directed operations, marketing, communication, partnerships, and business processes, ensuring streamlined and efficient organizational performance.
- Led recruitment efforts, implementing innovative strategies to source and attract top talent.
Lead Service Designer
Nordic Institute for Interoperability Solutions, NIIS
Tallinn
10.2020 - 10.2021
- Cultivated a customer-centric design culture and identified improvement opportunities through strong design skills, leadership, and collaboration.
- Managed service design, UI/UX, and graphic design activities, ensuring high-quality deliverables.
- Conducted in-depth customer feedback analysis, leveraging surveys, interviews, design hacks, and workshops to identify pain points and drive continuous improvement.
- Co-created a cross-border data exchange hackathon with the European Commission, fostering industry innovation.
- Implemented change management workshops using the ADKAR method, engaging stakeholders throughout the design process.
Product Manager
Podium North OÜ
Tallinn
02.2019 - 09.2020
- Led agile product management for over 30 entertainment and affiliate websites.
- Managed the product development lifecycle, ensuring seamless communication and collaboration across all levels.
- Implemented low-fidelity wireframes, A/B testing, and user feedback analysis to drive usability and enhance the user experience.
- Applied Agile methodologies, including backlog management and sprint planning, using Jira for streamlined project execution.
- Successfully recruited and managed a diverse team of professionals.
Chief Operation Officer & Co-Founder
LEXIT Technologies OÜ
Tallinn
02.2016 - 02.2019
- Co-founded and played a pivotal role in a fintech startup specializing in blockchain-based mergers and acquisitions and intellectual property transactions.
- Conceptualized, designed, and developed MVPs, prototypes, and beta versions, driving fintech innovation and market disruption.
- Conducted extensive market research to identify opportunities and industry trends, informing strategic decision-making.
- Led team growth from 3 to 15 employees, fostering a diverse and inclusive work environment as COO.
- Collaborated with partners to establish long-term goals, strategies, and company policies, ensuring sustainable growth.
- Advocated for human-centric design principles, placing seamless user experience at the forefront.
- Demonstrated expertise in blockchain, cryptocurrency, and ICO fields, enabling informed business decisions.
- Effectively managed risk and overcame challenges through agile product development practices.
Project Planner
University of Helsinki
Helsinki
02.2013 - 09.2016
- Coordinated international academic research activities, ensuring seamless collaboration and knowledge exchange.
- Organized cost-effective international seminars across Nordics, Southern Europe, and Russia, facilitating knowledge dissemination.
- Fostered a collaborative environment through monthly interdisciplinary meetings, encouraging cross-pollination of ideas.
- Proficiently managed project budgets, aligning activities with available resources and strategic goals.
- Demonstrated strong project management skills in handling complex international research projects, ensuring successful outcomes.
Qualitative Researcher
University of Helsinki
Helsinki
02.2013 - 10.2015
- Accumulated a total of 5 years of experience working at Helsinki University, in two separate periods from 2008 to 2011 and from 2013 to 2015.
- Designed and conducted qualitative research utilizing a range of methods, including group interviews, in-depth interviews, participatory research, online ethnography, and advertisement analysis.
- Co-authored 10+ peer-reviewed articles focusing on cross-cultural lifestyle studies, particularly in the gaming and gambling domains.
- Pioneered the Receptional Analytical Group Interview (RAGI) method, contributing to the advancement of research methodologies.
- Provided consultation to researchers at Helsinki University on the application and benefits of the RAGI method.
- Demonstrated exceptional research skills and effective communication abilities when engaging with diverse audiences.
Business Manager
Rio Finland
Helsinki
07.2012 - 01.2013
- Successfully created and spearheaded day-to-day operations of an innovative concept store, ensuring its overall development and success.
- Implemented robust business processes to optimize efficiency and drive growth.
- Exercised strong team leadership skills, fostering a positive work environment and maximizing productivity.
- Promoted a customer-centric culture to enhance customer loyalty and elevate the overall experience.
- Responsible for financial processes, ensuring accuracy, transparency, and adherence to financial regulations.
Education
Master of Science - Sociology, Marketing, Entrepreneurship
University of Helsinki
Finland 09.2006 -
Skills
Agile Methodologiesundefined
Languages
Finnish
Proficient
C2
English
Proficient
C2
German
Intermediate
B1
Swedish
Intermediate
B1
Certification
AJ&Smart Design Sprint Masterclass (2022)
Timeline
Product Manager/Agile Coach
Flying Pony Oü
08.2022 - Current
Sales-Oriented Chief Operating Officer
BestCoders OÜ
11.2021 - 08.2022
Lead Service Designer
Nordic Institute for Interoperability Solutions, NIIS
10.2020 - 10.2021
Product Manager
Podium North OÜ
02.2019 - 09.2020
Chief Operation Officer & Co-Founder
LEXIT Technologies OÜ
02.2016 - 02.2019
Project Planner
University of Helsinki
02.2013 - 09.2016
Qualitative Researcher
University of Helsinki
02.2013 - 10.2015
Business Manager
Rio Finland
07.2012 - 01.2013
Master of Science - Sociology, Marketing, Entrepreneurship
University of Helsinki
09.2006 -
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